Warranty

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Product is properly packaged, secured, and insured. GreenIQ shall have no responsibility or
liability for items that you have shipped. Once your return is received and inspected, we will send
you an e-mail to notify you that we have received your returned item. We will also notify you of
the approval or rejection of your Warranty Claim. If your Warranty Claim is rejected, GreenIQ is
under no obligation to return the returned Product to its sender. If your Warranty Claim is
accepted, GreenIQ will send you a replaced or repaired Product at its expense, using the method
of delivery it chooses. Nonperformance by GreenIQ of any of its obligations shall be excused
to the extent performance is rendered impossible due to causes beyond its reasonable control
(force majeure).
No warranty coverage will be provided for products if any or all of the following are deemed by
GreenIQ, at its sole discretion, to apply to a Product: (a) the Product was operated at a different
electrical voltage or current other than specified on the Product's instructions (including, but not
limited to, as set forth in the Product's labels, the "Terms of Use", the "Installation Guide" and the
"User Guide") (collectively, the "Guides"); (b) the Product was subjected to abuse, negligence,
misuse, accident, inadequate or improper maintenance, and to damaging substances, conditions,
environments, or temperatures; (c) the Product was modified, serviced or repaired by unqualified
or unauthorized persons; (d) the Product was not installed, operated or maintained and serviced in
strict compliance with the Guides; (e) the Product was not installed, operated and serviced in
strict compliance with applicable electrical, building, and mechanical codes, in accordance with
best industry standards and practice, and in strict compliance with the Guides; (f) the serial
number of the Product was altered or removed; (g) the Product was mishandled (including, but
not limited to, any opening of, or tampering with, the casing of the Product) by you or any third
party; (h) the Product was affected by an "Act of God", including but not limited to lightning,
flood, tornado, earthquake, or hurricane; (i) the Product was combined or used together with
unauthorized components or equipment; or (j) the Product was sold "as is", as a sample, or under
similar circumstances, to you.
In the event that GreenIQ determines that a Product is eligible for repair or replacement, GreenIQ
will, at its option, repair the Product or replace it with the same product or with a product deemed
to be equivalent by GreenIQ at its sole discretion, including but not limited to cases in which the
Product is no longer available. Any Product repaired or replaced under this Policy may, at
GreenIQ's sole discretion, be refurbished in whole or in part. Subject to the terms and provisions
herein, such repair or replacement shall be provided by GreenIQ without charge. Except to that
limited extent, GreenIQ will not be liable under any circumstances for any loss, expense, cost, or
damage of any kind in connection with the Product. Without derogating from the foregoing, it is
hereby clarified that GreenIQ shall not be liable for any incidental, consequential, exemplary,
special, or punitive damages, or for any loss of revenue, profit, data (including, but not limited to,
data stored on GreenIQ's databases in connection with the Product, although GreenIQ will
attempt, under no obligation, to preserve such data) or use, arising out of a breach of this Policy
or in connection with the sale, installation, removal, transport, testing, maintenance, use
(including use of the Product together with other devices and equipment), operation or repair of
any Product. GreenIQ shall also not be liable with respect to any actual amounts of water and
money savings (or similar benefits) you may receive or the accuracy of any information
(including, but not limited to, weather predictions) provided to you in connection with the
Product. In no event will GreenIQ be liable for any amount greater than the actual, validly
documented purchase price of a defective product.
Any Product that has been replaced or repaired under this Policy will be covered by the terms of
this Policy for the remainder of the Warranty Period of the original purchased Product. The
limited warranty under this Policy is transferable from the original purchaser to subsequent