User's Manual
Copyright Grektek Holdings, Inc. 2020   V2.4 July 22, 2020 
12 
Step 6. ECG Results Messages 
Caution:  The  everbeat  system  is not a diagnostic device,  but can  help your physician detect 
possible heart conditions. If you have any symptoms you should contact your doctor and follow 
their instructions. 
1.  A successful recording is achieved when the iPhone App displays “Recording Complete” 
with a value for heart rate after it. You may review this ECG from the main App screen. 
You may review this with your physician as agreed with them at time of prescription. (Your 
prescribing physician can review your everbeat-recorded ECG rhythm strips from a secure 
web-based  portal.)    Under  all  circumstances,  you  should  work  with  your  doctor  to 
understand your heart health and any actions you should be taking.  
2.  If the  everbeat system shows “Contact  Separation”, it  is  not seeing sufficient  contact 
between your finger and the top electrode on the top of the everbeat watch or there is 
poor conductivity between your wrist and the electrodes on the bottom of the watch. 
Select  “Dismiss” to  clear  this error  message and try  recording  an  ECG again, perhaps 
moistening your finger first. Maintain firm contact on the top electrode and the issue 
should be resolved. 
3.  If the everbeat system shows “Unable to Determine”, it means the signal coming from 
the  watch  was  not  clear  enough  to  make  a  determination.  You  should  not  conclude 
anything about your heart condition based on this information.  You can try retaking your 
ECG, but if you are concerned or have symptoms, you should contact your physician. 
4.  Whatever the everbeat ECG looks like, you should not rely solely upon this for assessing 
your heart health. Your doctor is the ultimate judge; the everbeat system is meant to 
provide supplemental information to help you understand your heart health between 
doctor’s visits. 










