Warranty

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ME1 26797112v.2

GROHE SENSE AND SENSE GUARD LIMITED WARRANTY

PRODUCT WARRANTY: GROHE AG (“GROHE”) warrants this product to be free and clear

of material, manufacturing, design and functional defects for a period of two (2) years

commencing from the date of purchase by the original consumer-purchaser. The basis to assess

whether a product is defective shall be the technical standard as of the date of manufacture of the

respective product.

SPARE PARTS WARRANTY: GROHE warrants that its spare parts for this product shall be

free and clear of material, manufacturing, design and functional defects for a period of twelve

(12) months commencing from the date of purchase or receipt of the spare part by the original

consumer-purchaser. The warranty period of a product cannot be renewed or extended through

the supply of spare parts or repair of the product during the warranty period.

SERVICES: GROHE shall rectify any defects within the warranty period at its own expense by

way of repair or replacement at GROHE’s sole discretion. Repair or replacement shall be

performed either by a qualified specialist fitter or a GROHE service employee at GROHE’s sole

discretion. Replacement shall occur through free delivery of a new product of the same type and

quality. If the product is no longer available at the time of exchange, then GROHE may, at its

sole discretion, either deliver a similar product of the same or greater value or reimburse the

initial purchase amount. If replaced, title of the defective product shall pass to GROHE.

PERIOD: This warranty extends for two (2) years from the date of purchase as evidenced by the

proof of purchase. If the customer cannot produce proof of purchase, then the warranty period

shall apply for a maximum of two (2) years commencing from the date of production of the

respective product.

The warranty period shall not be extended or restarted by any repair work authorized by GROHE

or exchange of the product or spare parts (even if the replacement product or parts contain

identical terms and conditions).

LIMITATIONS AND EXCLUSIONS: This warranty applies only to products manufactured

for GROHE after September 1, 2016 and purchased by the original consumer-purchaser in, and

installed in, either the United States, Canada, or Mexico.

This warranty applies only if the product was properly installed, mounted, operated, cared for,

and cleaned, irrespective of whether installation and/or mounting is performed by a qualified

specialist fitter or the original consumer-purchaser.

This warranty shall not apply to any products or spare parts: not properly installed, cared for,

maintained, or repaired in accordance with GROHE’s instructions, valid water regulations,

and/or best plumbing practices; defective out of the box; not installed or removed; damaged due

to incorrect operation, handling, transportation, installation, breakage of fragile parts, or missing

or incorrect maintenance; repaired or maintained by or with spare parts other than original

GROHE spare parts; scratched; used as displays; that are second hand; with affected

consumables (such as batteries, filters, filter cartridges, aerators or batteries) or material subject

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GROHE SENSE AND SENSE GUARD LIMITED WARRANTY PRODUCT WARRANTY: GROHE AG (“GROHE”) warrants this product to be free and clear of material, manufacturing, design and functional defects for a period of two (2) years commencing from the date of purchase by the original consumer-purchaser. The basis to assess whether a product is defective shall be the technical standard as of the date of manufacture of the respective product.
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to wear and tear (such as seals); damaged due to environmental influences or circumstances (such as chemicals and cleaning agents, pressure in the line, or voltage), lime scale or disruptions to ice and/or lime; damaged due to willfulness or negligence by the end customer or a thirdparty; or purchased on auction sites (either consumer-to-consumer or second hand).