Warranty

Limited Lifetime Warranty
Residential Products: GROHE provides the following warranties on its products to the original
purchaser, installed in a residential application. This warranty is effective for all faucets sold
after January 1, 1997.
Mechanical Warranty: A Limited Lifetime Warranty is provided on all mechanical parts to be
free from manufacturing defects in materials and workmanship under normal use for as long as
the original purchaser owns their home.
Electronic Faucets, Valves and Controls Warranty: Grohe warrants that its electronic faucets,
valves and controls to be free from manufacturing defects in material and workmanship under
normal use for five (5) years from the date of purchase.
Finish Warranty: A Lifetime Warranty is provided on all GROHE product finishes to the
original purchaser against manufacturing defects in materials and workmanship.
At its option, GROHE will repair or replace any part or finish that proves to be defective in
material and/or workmanship under normal installation, use and service.
To submit a warranty claim, please contact GROHE Customer Service at us-
[e-mail]
Telephone inquiries can be directed to: [phone]
Please be sure to provide all applicable information regarding your claim, including:
 Product/Model Number
 Proof-of-purchase (copy of your original sales receipt, purchase order, or invoice), the
date the product was purchased, and installation date
 Complete description of the problem with supporting documentation as applicable (i.e.
photographs)