Quick Start Guide
(Graphic)–‐YOURTESTDIDNOTDETECTFLU
YourtestIsnegativeforflu(influenza).
Sowhatcouldbemakingyousick?Othervirusescauseflu‐likesymptoms.Theseillnessestypicallyresolvebythemselves
within2‐4days,butsometimestheycancausemoresevereillness,especiallyinchildren
orpeopleathighrisk(referto
“UserSafety”section).
Sometimesmoreseriousconditionscancauseflu‐likesymptoms.Theseincludebacterialinfectionsofthethroat,sinuses
andlung,orviralinfectionsincludingSARS‐CoV‐2virus(COVID‐19).
Negativefluresultsshouldbetreatedasalikelyinfectionand
ifinconsistentwithclinicalsignsandsymptoms,you
don'tgetbetter,youfeelworseoryouareconcernedaboutyourhealth,pleaseconsultahealthcareprofessionalas
soonaspossibletoruleoutanyinfectionwithotherpathogensincludingSARS‐CoV‐2virus(COVID‐19).
!ATESTERRORHAS
OCCURRED
Yourtesthasexperiencedanerror.
PleasecalltheTheraflu'stoll‐freecustomerhelplineandhaveyourtestresultandthetestpackaginghandy.Wewill
needtheErrorCodeunderthecircleontheresultscreenaswellastheLotNumberandAnalyzerIDofyourtest.You
will
needtotestagainwithanewtestorconsultahealthcareprofessionalforfurthercare.
Testingoutsidethefluseason
Aswithallflutests,testresultsareslightlylessreliablewhenthereareveryfewflucasesinthecommunity(outsidethe
fluseason).Pleaseconsulta
healthcareprofessionalassoonaspossibleifyouareconcernedaboutyourhealth,ifyour
symptomspersist,orifsymptomsbecomemoresevere.
Postresultservices
TelemedicineService
TheTherafluFluTestenablesyoutoconnecttoatelemedicineconsultationdirectlythroughtheapp.Thisallowsyouto
discuss
yourillnesswithahealthcareprofessional.Ifthehealthcareprofessionalbelievesaprescriptionmedicationis
needed,thiswillbesentel ectronicallytoyouoryourpharmacy.Thehealthcareprofessionalmayalsowriteaflu
certificateforyouremployerifappropriate.ToarrangeatelemedicineconsultationsimplypresstheVIDEOCALLA
DOCTORbuttonontheresultscreenandfollowtheprompts.Thetelemedicineconsultationhasanextrafee,someorall
ofwhichmaybecoveredbyyourhealthinsurance.
TestResultsRecord
Arecordofyourtestresultanddetailedinformationregardingyour result willbeemailedtoyouautomatically.
This
recordcanbeusedasaproofoftestresultforyourdoctor,pharmacistoremployer.Ifrequired,youremployercanlog
ontoverifytherecord'sauthenticity.Acceptanceisatyouremployer'sdiscretion.
Buyoverthecountermedicineinapp
Whenyouaresick,thelastthingyou
wanttodoisdragyourselfoutofthehousetobuymoremedicine.TheTheraflu
Appworkswithretailerstodelivertoyoutheover‐the‐counter medicationyouneed,whenyouneedit,allfromthe
comfortofyourhome.SimplypresstheBUYOVERTHECOUNTERMEDICINE
buttonontheresultscreen,andfollowthe
promptstogetmedicationdeliveredtoyourdoorinaslittleasafewhours.Additionalchargesfordeliverymayapply.
Therafluover‐the‐countermedicinesarenotantiviral.