User's Manual

Trouble Shooting
Problem
Solution
Speaker will not
turn on
◆Make sure your system is connected to a
working AC(mains)outlet
Paired Bluetooth
device will not
connect
◆
input “0000”four zero.
◆Turn the Gsou H100 speaker off and back on
◆Remove the Gsou H100 speaker from the pairing
list on your Bluetooth device pairing list (consult
the device owner’s manual for assistance).
Then pair the device and the speaker again.
If your device requires a pass code, make sure to
Speaker indicates
a connection, but
it not playing
music
◆
devices nearby and reconnect the device you
want to listen.
◆Turn the Gsou H100 speaker off and back on.
Turn off or disable Bluetooth on all other paired
Can not pair the
Gsou H100 with
my Bluetooth
device
◆
◆Your Bluetooth device maybe out of range-try
to move closer to your speaker
◆Make sure your Bluetooth device supports the
transfer of audio
◆Reset your Bluetooth speaker
Make sure your speaker is discoverable
No audio from a
Bluetooth device
◆
volume is up.
◆Make sure your Bluetooth device is playing
audio and volume is up
◆Your Bluetooth device may be out of range,
move closer and try
◆Turn your Bluetooth speaker off and back on
Make sure your Gsou H100 is not muted and the
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