User's Manual

BEFORE YOU CALL
SOLUTIONS TO COMMON PROBLEMS
Troubleshooting
Check your problem using the chart below and try the solutions. If the oven still does not
work properly, contact the nearest authorized service center.
Trouble Possible Cause Possible Remedy
Oven will not start Electrical cord for oven is not
plugged in.
Door is open.
Wrong operation is set.
Plug into the outlet
Close the door and try again
Check instructions.
Arcing or sparking Materials to avoid in oven
were used.
The oven is empty
Spilled food remains in the
cavity.
Use microwave-safe
cookware only.
Do not operate with empty
oven
Clean cavity with wet towel.
Unevenly cooked foods Materials to avoid in oven
were used.
Food is not completely
defrosted.
Cooking time or power level
is not suitable.
Food was not turned or
stirred.
Use microwave-safe
cookware only.
Completely defrost food.
Use correct cook time/power
level.
Turn or stir food.
Overcooked foods Cooking time/power level is
not suitable.
Use correct cook time/power
level.
Undercooked foods Materials to avoid in oven
were used.
Food is not completely
defrosted.
Oven ventilation ports are
restricted.
Cooking time/power level is
not suitable.
Use microwave-safe
cookware only.
Completely defrost food.
Check to see that oven
ventilation ports are not
restricted.
Use correct cook time/power
level.
Improper defrosting Materials to avoid in oven
were used.
Cooking time/power level is
not suitable.
Food is not turned or stirred.
Use microwave-safe
cookware only.
Use correct cook time/power
level.
Turn or stir food.
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