User's Manual

1918
ABOUT BLOOD PRESSURE TROUBLESHOOTING
1. Individual blood pressure varies
every in one day, it also affected by the
way y o u ti e your cuff a n d t h e you r
measurement position, so please take
the measurement at the same condition.
2.The varies of the pressure is
greater if the person take medicine.
3.Waiting at least 4-5 minutes for
another measurement.
Why my blood pressure
is varies even in one
day?
If the result is the same
i f mea s u r i n g o n t h e
right wrist?
It is ok for both wrists, but there
will be some different results for
different person, so suggest you
measure the same wrist every time.
Why the blood pressure
I get from the hospital is
different from home?
The blood pressure is different
even during 24 hour because of the
weather,emotion, exercise etc,
specially the “white coat” in hospital
which makes the results are higher
than the ones at home.
The attention need to pay
when you measure you blood
pressure at home:
If the cuff is tied properly.
If the cuff is too tight or too loose.
If the cuff is tied on the wrist.
If you feel anxious pressured.
You had better take deep breath 2-3
times before beginning.
Advice:adjust yourself for 4-5 minutes
until you calm down.
This section includes a list of error messages and frequently
asked questions for problems you may encounter with your blood
pressure monitor. If the products not operating as you think it
should, check here before arranging for servicing.
PROBLEM SYMPTOM CHECK THIS REMEDY
No power
Low
batteries
Error
massage
Display is dim or
will not light up.
Show on
the display
shows
Data communication
has failed
Make sure that phone’s
Bluetooth is on or within
the distance range
E 2 shows The cuff is very tight
Refasten the cuff and then
measure again.
E 3 shows
The pressure of the
cuff is excess.
Relax for a moment
and then measure again.
E 9 shows
Product has not been
activated.
Reactivated
E 10 or
E 11 shows
The monitor detected
motion while measuring.
movement can affect the
measurement.Relax for a
moment and then
measure again.
E 20 shows
E 21 shows
Relax for a moment and
then measure again.
EExx,shows on
the display.
A calibration error
occurred.
Retake the measurement.
If the problem persists,
contact the retailer or our
customer service
department for further
assistance.Refer to the
warranty for contact
information and return
instructions.
The measurement
process does not detect
the pulse signal.
Loosen the clothing on
the arm and then
measure again.
Measure incorrectly.
Power is exhausted. Charge the power
Power is low. Charge the power