User's Manual

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Chapter 8 Failure analysis and treatment
8.1 Overview
This chapter introduces the handling methods and steps of common software failures. If
you still cannot eliminate the failure according to the work instructions in this chapter or
need more and more detailed information, please contact Homesun 's after-sales service
department.
This manual is not equivalent to the maintenance manual. It only provides the measures
that the operator should take when the analyzer has a fault alarm.
8.2 Simple troubleshooting
After the following malfunctions occur in the software, the troubleshooting methods in the
following table should be used to solve them. If you can not solve or cause other problems now
like, please do not resolve itself, please contact with us.
Summary of daily software failure analysis and handling
Failure phenomenon
Cause Analysis
Method of exclusion
The software does not start
normally
Operating environment hardware
does not support
Replace the hardware
environment
No response after software
button is clicked
The software is abnormal or the
program file is damaged
Contact after-sales service
personnel for maintenance
Other failures
When other failures occur
Please contact the
after-sales service