User's Manual

Important Safeguards
WARNING
Failure to follow these safeguards could result in your lock opening inadvertently.
1. Avoid keeping and storing phones and fobs unnecessarily close to the lock when inside
the home.
2. Restrict access to your lock’s back panel and routinely check your settings to ensure
they have not been altered without your knowledge.
3. Protect the password to your ttlock app and your account.
4. When sending an eKey, always double-check that you are sending it to the correct
recipient.
5. Protect and restrict access to your smartphone so that your app settings cannot be
altered without your knowledge.
7. When sending eKeys, be aware of the difference between an Admin user and other
users in the system. The Admin user can send, disable and delete eKeys.
8. If your smart phone is lost or stolen, reset your lock. Resetting your smart lock system
will restore your lock to factory settings and delete all smart phones and fobs.
1. Read all instructions in their entirety.
2. Familiarize yourself with all warning and caution statements.
3. Remind all family members of safety precautions.
4. Always have access to your lock’s standard key.
5. If using the Lock with the # key or Auto-Lock features, make sure to have your smart-
phone, passcode or standard key with you to prevent locking yourself out.
6. Replace low batteries immediately. Preventing Inadvertent Unlocking of Your Door.
Q: The smart lock has started beeping whenever I lock or unlock the door.
A：This is an indication your battery is low; it's time to change the batteries.
Q: I'm unable to open the door from a distance of 10 meters / yards
A：1. The app works via a Bluetooth connection, which can be impacted by the environ-
ment.
2. For both security and functionality reasons, try moving as close as possible to the
lock."
3. The battery is low, use the emergency power supply for the door.
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