User Manual

Table Of Contents

Guardian Field Support Manual – Section 2

Table of Contents

1 OVERVIEW ....................................................................................................................................... 4

2 TECHNICAL COMMUNICATIONS PORTAL (TCP) .............................................................................. 4

3 LAPTOP & SMART PHONE SETUP .................................................................................................... 7

3.1 WINDOWS SETUP .................................................................................................................... 7

3.2 MAC OS SETUP ...................................................................................................................... 10

3.3 CHROME SETUP .................................................................................................................... 13

3.4 SMART PHONE SETUP ........................................................................................................... 14

3.4.1 PHOTO ARCHIVE ............................................................................................................ 14

3.5 GUARDIAN SYSTEM RESTORATION REQUIREMENT.............................................................. 16

3.5.1 USB RECOVERY DONGLE RESTORATION ....................................................................... 16

3.5.2 DOWNLOADING THE RECOVERY DONGLE SOFTWARE ................................................. 16

3.5.3 PROGRAMMING THE RECOVERY DONGLE .................................................................... 16

4 PREPARATION FOR INSTALLATION ............................................................................................... 18

5 PRODUCT INSTALLATION .............................................................................................................. 21

5.1 AIRBAG Safety ....................................................................................................................... 21

5.2 COMPONENT INTERCONNECTIONS ...................................................................................... 22

5.3 INSTALLATION RECORDS ....................................................................................................... 23

5.4 COMPONENT INSTALLATION SPECIFICS ................................................................................ 25

5.4.1 SIM CARD INSTALLATION .............................................................................................. 25

5.4.2 CONTROLLER UNIT INSTALLATION ................................................................................ 27

5.4.3 IN-CAB SENSOR MODULE INSTALLATION ..................................................................... 30

5.4.4 FFC INSTALLATION ........................................................................................................ 35

5.4.5 3/4G ANTENNA INSTALLATION ..................................................................................... 38

5.4.6 GPS ANTENNA INSTALLATION ....................................................................................... 39

5.4.7 VIBRATION MOTOR INSTALLATION .............................................................................. 42

5.4.8 POWER CABLE INSTALLATION ....................................................................................... 48

5.4.9 MFC INSTALLTION ......................................................................................................... 53

5.4.10 CABLING INSTALLATION ................................................................................................ 55

6 SOFTWARE SETUP, TESTING & ACTIVATION ................................................................................. 57

6.1 APPLYING LATEST SOFTWARE TO THE CONTROLLER ........................................................... 58

6.2 INSTALLATION WIZARD ......................................................................................................... 59

6.3 SYSTEM CHECKS .................................................................................................................... 73

6.4 24/7 SUPPORT DETAILS ......................................................................................................... 78

6.5 ALLOCATING A VEHICLE ........................................................................................................ 78

6.6 OTHER DUTIES WITH 24/7 SUPPORT ....................................... Error! Bookmark not defined.