User Manual

Guardian Field Support Manual – Section 2
16
3.5 GUARDIAN SYSTEM RESTORATION REQUIREMENT
3.5.1 USB RECOVERY DONGLE RESTORATION
The TCP will have the latest software download required for Guardian to function correctly.
Your USB Recovery Dongle will NOT be programmed when you receive it in your installer kit
(which will be given to you during your training).
As a Installation Certified Technician you will receive notification of new software updates
when they are available. You are responsible for creating and updating you USB Recovery
Dongle when new software is released.
This section will describe how to program and use your USB Recovery Dongle for Guardian
Gen 2. You will be required to perform a system recovery on every new Guardian install.
Note: You will need to be patient the first time you use the USB Recovery Dongle
because it takes up to 16 minutes for the dongle to ‘unpack’ and ‘apply’ the files.
Note: Any interruption to the imaging process prior to completion will corrupt the
recovery dongle. A new recovery dongle will need to be made if this occurs.
3.5.2 DOWNLOADING THE RECOVERY DONGLE SOFTWARE
Go to tcp.seeingmachines.com/recovery-dongle, select Guardian – Gen2 and download the
software by clicking on “Download”. Alternatively type ‘recovery dongle’ into the Knowledge
Base.
The downloaded file will be a *.zip file.
Open the file and copy the content on to your desktop.
3.5.3 PROGRAMMING THE RECOVERY DONGLE
Programming the USB Recovery Dongle
Navigate to the folder you extracted from the
Recovery Dongle download in the previous
Part 3.5.2
Follow the instructions found in the TCP
Knowledge Base, article:
[Tier 1] [How To] Gen2 - Recovery Dongle
Creation and Troubleshooting
https://tcp.seeingmachines.com/kb/tier-1how-to-
gen2-recovery-dongle-creation-and-troubleshooting
Guardian will require a software update upon first installation of the device.