User Manual

Guardian Field Support Manual – Section 2
64
settings or call 24/7 Support. Use the
Information button when talking to the
Support Technician.
Note: The bars represent the signal
strength of the SIM card. The bars
represent the following:
1. Red, one signal bar – 0 to 10%
2. Red, two signal bars – 11 to 20%
3. Yellow, three signal bars – 21 to 50%
4. Green, four signal bars – 51 to 75%
5. Green, five signal bars – 76 to 100%
Click ‘Continue’
You will be able to continue the IVS Wizard
even if you do not have internet connectivity;
however, you will receive a warning. In your
progress bar, this step will remain yellow. It
is the responsibility of the installer to
ensure an active SIM is used and the
credentials are entered correctly.
Step 4 – GPS Location
This step verifies that the GPS is working.
When the GPS device is found (this may
take two minutes the first time), the
‘Checking for GPS Connection’ box will turn
green and a tick will appear.
Click ‘Continue’.
If the GPS cannot be found, the box will turn
red and a cross will appear. Confirm the
GPS is connected and call 24/7 Support if
the issue persists.
If the GPS is detected but has no signal you
will be able to move onto the next step but
will receive a warning flag (yellow balloon)
indicating there is a minor issue.
You may need to move the vehicle outside
to get good GPS signal.
Click “Continue”.