Installation Manual

Entering service access mode
There are many settings within Radascan Console that can seriously affect system
operation if they are incorrectly adjusted. For this reason they are concealed until you enter
service access mode.
There are two ways to enter service access mode:
• Insert an engineer’s USB key into one of the Console computers’ USB ports, or
• Obtain a temporary service access code from either Guidance Navigation Limited or an
authorized customer service representative.
To obtain and use a temporary service access code
1 Within the Radascan Console application, view the About page tab within the Property
sheet.
2 Click the Service Access button in the lower right corner of the About page. A dialog will
be displayed and will show a Service request code.
Note: The service request code is always constructed as two groups of six capital letters [A-
Z] separated by a + sign. There are never any numerals in a service access code.
3 Transmit the service access code to Guidance Navigation Limited
([e-mail]) or an authorized customer service representative. A
corresponding Service access code will be supplied to you. This code is non-transferable
and will operate only with current Console system for a limited period.
4 Enter the received code into the Service access code field of the displayed page and click
OK. Service access will be granted on this system for a maximum period of 12 hours,
however, the mode will be automatically ended after 20 minutes - you need to re-click
the Service Access button within the About page.
Note: The service access code is a 12 digit hexadecimal number [0-9, A-F].
A Service Access USB Key is available to authorized service partners (part number 20-0076-4).
This can be obtained from Guidance Navigation Limited. Email
[e-mail]
Radascan
Installer – 12