User Manual

140
Problem
Possible Cause and Solution
Live view is normal, but
the recording cannot be
found.
Check that a recording schedule has been
properly configured.
Check if the time and time zone configured
in the NVR are correct.
Check if the hard disk storing the recording
has been damaged.
Check if the desired recording has been
overwritten.
Motion detection is not
effective.
Check that motion detection is enabled,
and the motion detection area is properly
configured.
Check that detection sensitivity is properly
set.
Check that the arming schedule is properly
configured.
A hard disk cannot be
identified by the NVR.
Use the power adapter delivered with your
NVR.
Power down the NVR and then mount the
hard disk again.
Try another disk slot.
The disk is not compatible with your NVR.
Contact your dealer for a list of compatible
disk models.
The mouse does not
work.
Use the mouse delivered with your NVR.
Make sure no cable is extended.