Instruction Manual

Page 36
WARRANTY
4650098 end.fm
WARRANTY
Hach Company warrants this product to the original purchaser against any defects
that are due to faulty material or workmanship for a period of one year from date of
shipment.
In the event that a defect is discovered during the warranty period, Hach Company
agrees that, at its option, it will repair or replace the defective product or refund the
purchase price, excluding original shipping and handling charges. Any product
repaired or replaced under this warranty will be warranted only for the remainder of
the original product warranty period.
This warranty does not apply to consumable products such as chemical reagents; or
consumable components of a product, such as, but not limited to, lamps and tubing.
Contact Hach Company or your distributor to initiate warranty support. Products
may not be returned without authorization from Hach Company.
Limitations
This warranty does not cover:
damage caused by acts of God, natural disaster, labor unrest, acts of war (declared or
undeclared), terrorism, civil strife or acts of any governmental jurisdiction
• damage caused by misuse, neglect, accident or improper application or installa-
tion
• damage caused by any repair or attempted repair not authorized by Hach Com-
pany
• any product not used in accordance with the instructions furnished by Hach
Company
• freight charges to return merchandise to Hach Company
• freight charges on expedited or express shipment of warranted parts or product
• travel fees associated with on-site warranty repair