REVERSE OSMOSIS APPLIANCE OWNER’S MANUAL AND INSTALLATION GUIDE MODELS H2000, H2500, H3000, H3500, LC30, LC50, LC100, LC50P, LC100P VERSION 4.
5 Year Limited Warranty To place the equipment under warranty, the warranty registration card must be completed and returned by the original owner to the warrantor, Hague Quality Water International, within 30 days of installation. 4343 South Hamilton Road. Groveport, OH 43125. Coverage This warranty covers specified parts of the Hague WaterMax® Reverse Osmosis Appliance delivered to the original owner when the appliance is purchased for personal, family or household use from an independent Hague dealer.
Contents OWNER INFORMATION......................................................................................................................................4 General Information .......................................................................................................................................4 Service Log ....................................................................................................................................................
OWNER INFORMATION General Information Congratulations on choosing a superior Hague water treatment appliance! Use this guide to attain the maximum benefit from your appliance. As an owner, you may find the first few pages to be the most helpful in solving your needs. If you have trouble with the operation of your appliance, see Troubleshooting in the back of this manual or contact your independent Hague dealer. Warning: This appliance must be applied to potable water only.
Service Log Services We recommend that you have your local independent Hague dealer service this appliance. Important: Meeting operational maintenance and replacement requirements are essential for this product to perform to specifications. Hague recommends that the storage tank be drained weekly to maintain highest quality water.
Introduction to Reverse Osmosis Reverse Osmosis (RO) operates by removing contaminants from water at the molecular level. By using your household water pressure to squeeze your water against a special membrane, water molecules are separated from impurities. Rejected dissolved solids are automatically rinsed down the drain leaving only high-quality, delicious water for you to use. General Information 1.
Introduction to Reverse Osmosis, Cont. 2. The storage tank will store between two and three gallons of water. Note: The storage tank will operate in either a horizontal or a vertical position to permit convenient placement under your sink. Additional tanks may be added to your appliance to provide more storage, space permitting. 3. Your WaterMax® RO Drinking Water Appliance can be connected to your automatic ice maker and cold water dispenser in the refrigerator door.
How Your Appliance Works Your WaterMax® Drinking Water Appliance has been designed as a complete, self-contained appliance using three stages of primary filtration and separation. The frequency in which membranes and filters should be replaced depends upon the quality of the water that enters the appliance (feed water). Meeting operational maintenance and replacement requirements are essential for this appliance to perform to specification.
How Your Appliance Works, Cont. Second Stage—The Reverse Osmosis Membrane The semi-permeable RO membrane separates the remaining suspended solids and most of the dissolved solids from the water molecules. Remaining impurities are washed down the drain. Maintenance The RO membrane is critical for effective reduction of total dissolved solids. The product water should be tested periodically to verify that the appliance is performing satisfactorily.
WQA–Performance Data Sheet Performance Data Sheet Reverse Osmosis / Activated Carbon Drinking Water Appliance 4343 South Hamilton Rd. Groveport, OH 43125 614-836-2115 Our H3000 and H3500 Reverse Osmosis Drinking Water Appliances have been tested and conform to NSF/ANSI Standard 58. The water treatment performance for specific claims are substantiated and verified by the “Reduction Performance” test data listed below.
WQA–Performance Data Sheet Reverse Osmosis / Activated Carbon Drinking Water Appliance General Operation Limits Membrane Type Production, GPD (LPD)1 Production, WQA2 gpd (LPD) Efficiency Rating3 Recovery Rating4 Pressure, Min-Max, psig Temperature, Min- Max, Deg. F Chlorine Tolerance, ppm5 Hardness, Max grains Iron, Max ppm Manganese, Max ppm pH, Min / Max Hydrogen Sulfide, ppm Turbidity, Max NTU TDS, Max ppm Model H3500 TFC 20 (76) 13 (49) 17.9% 21.4% 30-100 40°-113° 0.0 10 <0.1 <0.05 4.0-11.0 0.0 1.
Fact Section for Pentavalent Arsenic Treatment Appliances Arsenic (As) is a naturally occurring contaminant found in many ground waters. It generally occurs in two forms (valences or oxidation states): pentavalent arsenic (also known as As(V), As(+5), or arsenate) and trivalent arsenic (also known as As(lll), As(+3), or arsenite). In natural ground water, arsenic may exist as trivalent arsenic, pentavalent arsenic, or a combination of both.
INSTALLATION AND MAINTENANCE INFORMATION Checklist Before Installation Refer to this checklist before installation. WaterMax® H3000 and H3500 are designed for chlorinated municipal water supplies. A WaterMax® Water Softener or additional types of pretreatment are highly recommended should your water not meet water quality or characteristics standards. Should you have any questions about your water not meeting these standards, contact your Hague dealer.
Installation Tool List The following are the tools you will need for installation.
Installation Diagram WaterMax® H2000, H2500, H3000, H3500, LC30, LC50, LC100, LC50P, and LC100P Figure 2: Installation Diagram Notes: 1. For maximum flow, keep yellow tubing to tank and blue tubing to spigot as short as practical. 2. Install feed water line on COLD WATER LINE ONLY. 3. Installation procedures for the WaterMax® H2000, H2500, H3000, H3500, and LC30 are identical.
Typical Flow Diagram Air Gap Silencer for H3500 and H2500 Figure 3: WaterMax® H3500 Flow Diagram WaterMax RO Owner’s Manual 11/11/2009 16
Booster Pump Retrofit Diagrams WaterMax® H2000 For retrofit instructions see form #F0873 Figure 4: WaterMax® H2000 WaterMax® H3000 For retrofit instructions see form #F0874 Figure 5: WaterMax® H3000 WaterMax RO Owner’s Manual 11/11/2009 17
Installation Steps and Start-Up Procedures We recommend that you have your local Hague dealer install and service this appliance. Warning: Installation of this appliance must conform with state and local plumbing and electrical codes, laws, regulations and the instructions provided with this appliance. Failure to install as instructed will void the product warranty.
Installation Steps and Start-Up Procedures, Cont. Step 3 Install the Spigot Assembly The most convenient installation would allow the use of an existing spray attachment hole. If the spray attachment hole is not available, then follow the basic procedures outlined below. Drilling a stainless steel sink: A. Mark the sink location for the center of the faucet. B. Impact punch the sink top to provide a starting point for the drill bit. C. Drill a 1/4-inch pilot hole in the sink using a high-speed drill bit.
Installation Steps and Start-Up Procedures, Cont. Step 4 Prepare the RO Air Gap Spigot Assembly for Installation A. Using the diagram in Figure 6, assemble the Air Gap Spigot with all the components except the slot washer. Begin with the escutcheon, followed by the rubber gasket, spacer, flat washer, 9/16-inch nut, and 3/8-inch spigot adapter. B.
Installation Steps and Start-Up Procedures, Cont. Step 5 Install the Feed Water Supply Valve For Installation with Standard Angle Stop Water Supply Valve A. Shut off the water at the angle stop valve. B. Use a 5/8-inch open-end wrench to loosen the compression nut on the angle stop riser tube. C. Install the Feed Water Supply valve onto the angle stop. Use the 5/8-inch wrench to tighten the compression nut on the feed water supply valve. Do not overtighten! D.
Installation Steps and Start-Up Procedures, Cont. Step 6 Install the Drain Saddle Assembly The drain assembly should be installed above the P-trap on the vertical or horizontal tailpiece. (See Figure 10.) A. Position the drain saddle in the desired location, mark the spot to be drilled, and remove the saddle. (See Figure 11.) B. Drill a 7/16-inch hole through one side of drain pipe only. C.
Installation Steps and Start-Up Procedures, Cont. Step 7 Mount the Reverse Osmosis Appliance Mount the RO Appliance on the cabinet wall using the screws supplied. Leave 3 inches below the bottom of the filter housing for clearance when changing filters (See Figure 2). Step 8 Start-Up Procedure A. Check all connections to ensure they are tight, with locking clips in place. B. Turn on the feed water and check for leaks. C. Open the valve on top of the storage tank. D. The appliance is now in operation.
Changing Filters When replacing the primary filter of any RO appliance equipped with a permeate pump, be sure to follow the purge procedures exactly. Failure to do this may result in premature failure of the permeate pump due to an “air locked” condition created when entrained air enters the brine cavity of the permeate pump. This condition stalls the valves of the pump and will either stop brine flow or allow continuous flow to the drain. Note: Whenever any filter is changed, sanitize the appliance.
Changing Filters, Cont. 17. Open the tank valve to allow the shutoff valve to open and resume normal operation of the RO. If the permeate pump does not begin to cycle, lift up on the black handle of the dispensing spigot and let the water run until the permeate pump begins to cycle. 18. Turn on the storage tank ball valve. 19. Inspect for leaks. Note: With a new installation or after replacing the primary filter with the storage tank empty, it is normal for the water to run steady to the drain.
Changing Filters, Cont. Changing the Membrane We strongly recommend that you seek the services of a Hague dealer to change your RO membrane, as well as perform a complete check-up and re-sanitize your appliance. Be sure to order the proper type of membrane for your appliance: CTA or TFC. See Assembly and Parts, RO Assembly. 1. Turn off the ball valve on top of the storage tank 1/4 turn clockwise (See Figure 2). 2. Turn off the feed water supply valve. 3.
Sanitizing the WaterMax® RO Appliance Sanitize the RO assembly and storage tank during installation and when replacing filters to prevent bad taste and odor in the drinking water. Common household chlorine bleach (5.25% - unscented) is suitable for this purpose. Hint: Before you sanitize an RO appliance that has been in operation in a customer’s home, the customer may wish to draw off some drinking water into a pitcher.
Sanitizing the WaterMax® RO Appliance, Cont. Option 1 1. Close the feed water valve and open the RO spigot to drain any water from the storage tank. The tank should be light when picked up. If the tank is heavy, leave the spigot open; use a tire pump and pump air into the tank to displace the water. When the tank is drained, use a low-pressure tire gauge to adjust the air charge between 5 and 7 psig. 2. Close the RO spigot and close the valve on top of the storage tank 1/4 turn clockwise. (See Figure 2.) 3.
Assembly and Parts Feed Water Service Valve Assembly 2 1 Figure 13: Feed Water Assembly 1 2 Part # 200540 200200 WaterMax RO Owner’s Manual Description Feed Water Service Valve Assembly 1/4-inch Locking clip 11/11/2009 Quantity 1 1 29
Assembly and Parts, Cont. RO Air Gap Spigot (Lead Free) 2 1 3 2 4 5 Figure 14: RO Air Gap Spigot (Lead Free) 1 2 3 4 5 Part # 202310 200350 200360 200199 10271 WaterMax RO Owner’s Manual Description Filter housing wrench Air gap spigot assembly Spigot adapter, 3/8-inch x 7/16-inch J.G.
Assembly and Parts, Cont.
Assembly and Parts, Cont.
Assembly and Parts, Cont.
Assembly and Parts, Cont.
Assembly and Parts, Cont.
Assembly and Parts, Cont.
Assembly and Parts, Cont.
Assembly and Parts, Cont. Storage Tank Assembly Figure 19: Storage Tank Assembly 1 2 3 4 Part # 201140 200199 200100 200030 WaterMax RO Owner’s Manual Description Tank shutoff valve, 3/8-inch x 1/4-inch, plastic 3/8-inch Locking clip RO storage tank, 3.
Assembly and Parts, Cont.
Optional Parts Part # Description Options, Permeate Pump Retrofit Kit - P/N PAM5000 200200 Locking clip, 1/4-inch PAM1000 Permeate pump 202349 Plug in elbow, 1/4-inch tube x 1/4-inch stem PAMC Mounting clip, permeate pump 200500 Screw, 10-32 x 1/2-inch, Phillips 200501 Hex nut, 10-32 Nylock PAMASV Permeate pump shut-off valve Options, Storage Tanks 200105 7.9 gallon pressure tank 200109 10.
Troubleshooting Problem High product water TDS Possible Cause Solution Membrane expended Membrane attack by chlorine (Not applicable to CTA element) Check valve failure Insufficient brine flow rate-screen of flow restrictor pressure/control plugged A clogged pre-filter creates pressure drop and low brine flow Feed pressure too low No water or not enough water Insufficiently flushed Carbon Post-Filter cartridge Increase in feed water TDS Feed water shut off Low feed pressure A pre-filter cartridge clogg
Troubleshooting, Cont.
RO Specifications Model Part # Membrane Production Rates Gallons per day2 Liters per day2 WQA GPD3 WQA LPD3 Water Pressure (Min-Max) Water Temperature Degrees, F (Min-Max) Chlorine Tolerance (ppm) Max. Hardness (Gr. pg) Max. Iron (ppm) Max. Mang. (ppm) pH Limit Max. TDS Limit (ppm) Hydrogen Sulfide (ppm) Max. Turbidity (NTU) TDS Rejection Typical @ 60 psi WQA @ 50 psi Storage (Gal.
Certificates WaterMax RO Owner’s Manual 11/11/2009 44
Certificates, Cont.
Notes
Notes
Reverse Osmosis Appliance The WQA Gold Seal assures that this product has been tested and validated by the Water Quality Association. This validation assures that all electrical components are UL or CSA listed and all components that are in contact with the treated water are FDA or NSF listed.