Warranty

Revised - December 2019
12 Certain fixtures use non-acrylic materials in light guides or lenses that may naturally shift color or yellow over time, such as polystyrene. The warranty applicable to
these fixtures does not cover against yellowing or color shifting in light guides or lenses using these materials and Eaton disclaims all warranties, express and implied,
with respect to yellowing or color shifting of such light guides and lenses.
11 Subject to all the limitations set forth in Eaton’s Domestic USA General Terms and Conditions of Sale, and Pole Limited Warranty.
10 Subject to all the limitations set forth in Eaton’s Domestic USA General Terms and Conditions of Sale, and Ephesus Fixture Limited Warranty.
1 Ungrounded or Improperly grounded systems not in compliance with current NEC code are excluded from Cooper Lighting Solutions warranty of LED products.
2 1 Yr (Greengate, iLumin and Fifth Light Software), 5 Yr (Occupancy Sensors, Room Controller and iLumin), 10 Yr (relay cards), All other products (3 years)
3 5 Yr (Linear Products, Luxrail - fixtures only), 10 Yr (Koi - wood warranty)
4 HALO, HALO Commercial CFL recessed lighting products, Portfolio and All-Pro CFL recessed lighting products – as registered in the ENERGY STAR “Qualified Products
List”; the limited warranty set forth shall have a period of 3 (three) years from the date of shipment of the products.
9 Subject to all the limitations set forth in Eaton’s Domestic USA General Terms and Conditions of Sale, Failsafe F6MRI (LED Housings, LED Modules and LED Trims) and
Failsafe Circadian LED, the limited warranty set forth shall have a period of 3 (three) years from the date of shipment of products.
5 Subject to all of the limitations set forth in Eaton’s Domestic USA General Terms and Conditions of Sale, for Eaton Outdoor Light Emitting Diode (LED) luminaires
only, Eaton warrants to the original purchaser that the factory-installed electrical system will be free from defects in material and workmanship for 5 years from the
date of shipment of the products. If 10% of the individual LEDs (light sources) should fail within 5 years of shipment Eaton will, at its sole option, ship a repaired or
replacement fixture EXW (Incoterms 2000) Eaton’s factory. The warranty does not cover failures due to abnormal site conditions. These abnormal conditions include,
but are not limited to, under/over voltage, under/over current, excessive switching and excessive ambient temperatures. Subject to all of the limitations set forth in
Eaton’s Domestic USA General Terms and Conditions of Sale, Outdoor Light Emitting Diode (LED) luminaires only, Cooper Lighting Solutions warrants to the original
purchaser finish for a period of 5 years from date of shipment. Eaton will, at its sole option, repair or replace the defective finish if it exhibits cracking, peeling,
excessive fading or corrosion defects during the warranty period. During the warranty period some fading, staining or chalking may occur. This is normal aging for the
finish used, is not a manufacturing defect, and is not covered by our warranty. Subject to all limitations set forth in Eaton’s Domestic USA General Terms and
Conditions of Sale, for Eaton Poles and Lighting Standards, only, this warranty specifically excludes pole failure resulting from a third party act on omission, misuse,
unanticipated use, fatigue, failure, or similar phenomena resulting from induced vibration, harmonic oscillation, or resonance from air current movement around the
product. This warranty specifically excludes poles installed without the luminaires or with unapproved devices such as banners, pennants, cameras, or signs for which
the pole was not designed. Use of such accessories may result in injury death or property damage. This warranty specifically excludes poles using pore-existing anchor
bolts, or bolt adaptors not supplied by Eaton. It also excludes issues related to foundation or said conditions at the installation site. Subject to all limitations set forth
in Eaton’s Domestic USA General Terms and Conditions of Sale, for Eaton High Intensity Discharge luminaires only, supplied with a core & coil electrical system
manufactured by Eaton, Eaton warrants that the factory-installed electrical system, consisting of an Eaton core & coil ballast, igniter (if applicable), capacitor, socket
and wiring, will be free from defects in material and workmanship for 5 years from the date of shipment of products. Finishes, housings, lenses and any other
component not specifically mentioned in the preceding sentence are not included in the 5-year limited warranty. If a covered component in a covered Eaton fixture
fails to meet this warranty, Eaton will, at its sole option, ship a repaired or replacement component EXW (Incoterms 2000) Cooper’s factory.
6 Subject to all limitations set forth in Eaton’s Domestic USA General Terms and Conditions of Sale, for SURE-LITES lead-acid battery products, the limited warranty set
forth shall have a period of 5 years pro-rata from the date of shipment of products. Subject to all of the limitations set forth in Eaton’s Terms and Conditions of Sale,
for SURE-LITES nickel-cadmium battery products, the limited warranty set forth shall have a period of 7 years pro-rata from the date of shipment of products.
7 Subject to all the limitations set forth in Eaton’s Domestic USA General Terms and Conditions of Sale, LED products in the following brands - Halo Recessed, Halo
Track, Halo Commercial Recessed, IRIS, Metalux Commercial, Metalux Specification, Metalux Industrial, Metalux All-Pro, Fail-Safe, Corelite, and RSA products, the
limited warranty set forth shall be a period of 5 years from the date of shipment of products. Specifically the light engine comprised of LEDs and driver or drivers. All
other mechanical components and hardware are covered for 1 year.
8 Subject to all the limitations set forth in Eaton’s Domestic USA General Terms and Conditions of Sale, All-Pro LED products, the limited warranty set forth shall have a
period of 3 (three) years from the date of shipment of products.