Owner Manual

Dual Compartment Recycle Bin and Trash Can USER MANUAL RT16SS
Problem or Damaged Package? DO NOT RETURN TO STORE Contact us at www.haloquality.com/contact Problem or Damaged Package DO NOT RETURN TO STORE
THREE (3) YEAR LIMITED WARRANTY
Dual Compartment Recycle Bin and Trash Can is distributed by halo
™
with the highest
quality components and most advanced technologies available. The trash can is warranted
to be free from defects in material and workmanship, given normal use and care, for 3
years from the date of the original purchase with proof of purchase within the United States
and Canada. halo will only honor warranty requests from orders placed with our authorized
dealers. Items sold as used, floor sample or refinished are sold solely under the terms and
conditions of the selling party; halo will not warrant such purchase. halo will repair or
replace a working condition Lid Cover thereof which fails as the result of such a defect
during the warranty period.
The warranty is the customers' exclusive remedy for product defect and does not apply to:
• User modification
• Attachments to product by user that causes damage
• Any product, on which the seals and/or serial numbers have been broken, removed,
tampered with, defaced or altered in any manner
• Damage caused by abuse, misuse, accident, water or theft
Except as stated above, halo makes no express or implied warranties as to any product, in
particular, makes no warranty of merchantability or of fitness for any particular purpose.
halo shall not be liable for consequential or incidental damages arising from any product
defect. Our Liability is limited to the replacement of any defective product. halo expressly
disclaims all warranties not satisfied in this limited warranty. Any implied warranties that
may be imposed by law are limited to the terms of this limited warranty. The Caster
Wheels, Can Body, Inner Buckets, Retainer Ring and Battery Cover are not covered by this
warranty.
If Trash Can should fail during the warranty period, contact us at
http://www.haloquality.com/contact to submit a request for warranty service. An
administrative fee is assessed to cover the cost of shipping, packaging, and administration.
The required administrative fee is subject to location. Fee references are as following: for
Contiguous 48 U.S. States $9.95 and up, for Canada $19.95 USD and up, for Alaska and
Hawaii $29.95 and up.
Subject to the above conditions, we will ship you a working unit after payment has been
provided for the warranty service fee. This warranty gives you specific legal rights.
However, you may also have other rights that vary from state to state and province to
province.
GENERAL TROUBLESHOOTING STEPS
(1) Turn the power switch to “Off” mode, remove battery or unplug AC power
adapter, then rub and wipe clean the sensor area with a soft damp cloth and dry
it immediately with a soft dry cloth. Re-insert batteries or plug in AC adapter (DO
NOT USE battery and AC adapter at the same time).
(2) Place trash can in an open area where nothing is blocking or within 10 inches of
the sensor eye. Make sure no sunlight or spotlight shines on the sensor. Turn on
the power and try opening lid again.
(3) If trash can is still not working correctly, remove the batteries or unplug AC
adapter. Let trash can sit for at least 2 hours to reset. Try opening lid after reset.
If your trash can is still not working after trying these troubleshooting
steps, please contact us at http://www.haloquality.com for warranty
service.
TROUBLESHOOTING Q&A
Problem
Solution
1. The trash can is brand new,
and only works
occasionally
Peel off the thin, transparent protector/sticker on
top of the sensor eye. If the lid still doesn’t work
regularly, try a new set of batteries. Then follow
the General Troubleshooting Steps.
2. The lid stays open or lid
opens and closes
continuously
The sensor eye may be affected by dirt, stain,
dust, moisture or reflection. Move the trash can to
a different location or turn the trash can slightly so
that the sensor faces another direction, and follow
the General Troubleshooting Steps.
3. Grinding noise when the lid
opens/closes
This can be caused by broken gears or lid hinge.
• Check for damage on the hinges that connect to
the lid. Follow the General Troubleshooting Steps.
• Visit iTouchless.com to order a new lid unit.
• Contact us at haloquality.com/contact for warranty
service
4. The lid does not open/close
Important: Do not use
batteries and AC power
adapter at the same time.
Trash can may only be
powered by one source at a
time.
If you are using Batteries:
• Ensure batteries are inserted correctly and close
the battery cover firmly.
• Turn power switch to “ON" position to see if the
indication light is visible.
If you are using AC Power Adapter:
• Unplug the adapter and insert new alkaline
batteries to see if the lid works on battery.
• If the trash can works with batteries, the AC
adapter may be broken.
5. I wave my hand over the
sensor eye, but the lid does
not open
It is not a motion sensor. Hold your hand or object
steadily (do not wave your hand) within 4-6 inches
over sensor eye for it to detect and open.
6. Why is the indicator light
flashing in yellow/amber
color?
The battery power is low. Replace all batteries
with a new set of alkaline batteries. Do not use
rechargeable batteries or old batteries.
PARTS (more options at www.haloquality.com)
AC Adapter (optional, not included)
Lid Cover (RT16SS)
Battery Compartment Cover
On/Off Sticker
Trash Bag Retainer Ring
Custom Fit Premium Trash Bags
Inner Bucket
Can Body
Caster Wheel (Set of 4)