Operation Manual

17
GB
8. Causes of errors and error rectification
Note
Contact our customer service department if the problem remains after taking the following
steps.
The following table can be used to localise and rectify minor errors with the device:
Error Possible cause Solution
General information
Display is blank
Device is switched off Switch on the device.
Power supply adapter not
connected correctly
Ensure that the power supply
adapter is plugged in and connected
to the device.
No mains power Check your fuse box.
Device is faulty
Inform our customer service
department.
DPF
Device turns off
By static electricity, such as
occur during normal daily use
(carpet, wool sweater), it may
happen that the device will go
into Standby Mode.
In case that the device shouldn´t
react on any commands or show
a black screen, reset the device
by pressing the POWER button
on the remote control or on the
backpanel of the device.
Automatic standby - function is
activated. The device switches
off after 4 hours by default.
Deactivate or change the
ECO
/standby mode in the system
settings.
No image appears
No storage medium is inserted Insert a storage medium.
The storage medium does not
contain data
Check your storage medium.
No Sound The device is set to “Mute” Increase the volume of the device
Video/music does
not play
No storage medium is inserted Insert a storage medium.
The storage medium does not
contain any les
Check your storage medium
Music does not
play
Incorrect format
Convert the music le to mp3
format