FAQ

Question
Answer
How do I find my product
identification number?
□ The UPC (12-digits) and/or model number can be found on the following:
The product box
Your Home Depot store receipt
The user manual
A sticker (usually silver) on top of the motor housing - Please click here for
more info.
TIP: If you don't have your packaging or manual, it may be difficult to see
the label on your motor housing. Try using a mirror or your smart phone to
take a picture of the label.
Do I need to register my ceiling fan
for warranty?
□ No. there is no need to register the fan for warranty. Please keep a copy of
your receipt which will be required to honor the warranty.
Could this ceiling fan be flush
mounted?
□ No.
Can I use a longer down rod with
my ceiling fan?
□ The fan is compatible with any universal downrod with ¾’’ diameter, longer
downrod can be found on www.homedepot.com.
Can I mount the ceiling fan on a
sloped ceiling?
□ Yes, this fan can be mounted on a sloped or angled ceiling, installation will
require the purchase of an extension down rod and a canopy kit for angled
ceiling which can be purchased from www.homedepot.com. Search “ceiling
fan canopy kit”
What kind of bulb is compatible
with my ceiling fan?
□ You must use the bulb type that came with fan. You cannot use other bulb
types for this ceiling fan.
Can I change my CFL or
incandescent light bulbs to LED
light bulbs?
□ Due to inconsistencies in the manufacturing process of LED light bulbs, we
do not recommend replacing your CFL or incandescent light bulbs with LED
bulbs in ceiling fans with remote controls.
Is the light of my ceiling fan
dimmable?
□ The light is dimmable only if incandescent bulb or LED light is used. (CFL
bulb cannot be dimmed.) And you need to use a remote and receiver or wall
controller to dim the light. See following questions for compatibility.
Frequently Asked Questions: Ceiling Fan