Instructions / Assembly

11 HAMPTONBAY.com
Please contact 1-844-760-3644 for further assistance.
Troubleshooting - Wireless Doorbell
Problem Possible Cause Solution
The doorbell does
not sound.
 The push button and
doorbell are not synced.
 Follow step 2 under Installation - Wireless Doorbell to
sync.
 The batteries are not
installed correctly.
 Make sure the batteries are installed according to the
diagram inside the push button and doorbell (if ap-
plicable).
 The batteries are dead.  Check the charge of the push button and doorbell batter-
ies (if applicable) and replace if necessary.
The batteries
seem okay, but
the doorbell does
not work after
installation.
 The doorbell or push
button is mounted on
metal or near metal
studs.
 Metal reduces transmission range. Use 1/4 in. to 1/2 in.
(6 to 13 mm) wood shims to move the doorbell or push
button away from the metal surface.
 The doorbell is mounted
near a concrete oor
or wall.
 Concrete may reduce range. Move the doorbell away
from the concrete surface.
 The doorbell and push
button are installed too
far apart.
 Locate the doorbell closer to the push button.
Doorbell sounds
when not intended
(false triggers).
 Doorbell is receiving in-
terference from another
wireless device.
 Reset doorbell and push button.
 Remove push button batteries. Wait 30 seconds.
 Press and hold the push button for 10 to 15 seconds
within 60 seconds after installing battery into the
push button.
 Press and hold the button on the doorbell until the
doorbell sounds a “Beep-Beep-Beep-Beep”.
 To re-sync the push button and doorbell, follow step
2 under Installation - Wireless Doorbell.