Warranty

Warranty
1 Y
EAR LIMITED WARRANTY
W
HAT IS COVERED
This product is covered under the manufacturer’s 2-Year Limited Warranty against defects in materials
and workmanship. If your furniture frame fails structurally due to inferior metals or welds during normal
use within two years of purchase, the manufacturer will repair or replace the defective piece at no
charge. Replacement of missing or initially defective parts will be sent at no charge for a period of 10
days from date of purchase. Warranty is to the original purchaser and is non-transferable. Proof of
purchase (dated register receipt) and in some cases, photos of product are required for warranty claims.
Lack
of original receipt will
void the warranty. We reserve the right to make substitutions with similar
merchandise, if the model in question is no longer in production.
WHAT IS NOT COVERED
This warranty excludes: furniture used for commercial use, contract or other non-residential purposes,
freight damage, furniture damaged by acts of nature, abuse or lack of proper care, vandalism or
improper assembly. Discoloration or fading of straps or fabric or
nish as a result of chemicals or spills is
not covered. Glass, tile, and stone are not covered against breakage; frames and hardware are not
covered against corrosion or rusting. Furniture sold "as is", display models and/or clearance items are
not covered. In addition, purchased parts are not covered under this warranty. We reserv
e the right to
make substitutions with similar merchandise, if the model in question is no longer in
production.
Exclusion also includes time for loss of use, inconvenience, travel, packaging or any other incidental or
consequential damages. It remains the customer’s responsibility for freight and packaging charges to
and from our service center.
Contact the Customer Service Team at 1-855-HD-HAMPTON.
OLD TOWNE SOFA ARMCHAIR IN FSC TEAK
Item #
Model # KTOB-1821-HDP