Instructions / Assembly

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Hubspace device use question
A device is on another account. How do
I transfer it?
Scan the QR code and it will transfer to your account.
My device is offline for long periods of
time.
Make sure your Wi-Fi signal strength is sufficient. You may
need to move your router, use mesh Wi-Fi, or Wi-Fi extenders.
The device is on and I scanned the QR
code, but the app cannot connect to it.
Turn off Bluetooth on your phone and turn it back on. Then,
scan the QR code.
Can I scan the same QR code to add
multiple products?
No. Each product has a unique QR code.
Problem Possible Cause Solution
Hubspace device use question
My Hubspace device is not connecting
to Wi-Fi.
Make sure your device is connected to a power source.
Your Internet connection or Wi-Fi network may be down.
My device cannot find any Wi-Fi
networks.
Make sure you have a 2.4GHz capable Wi-Fi network within
range of the device you are trying to add.
My device is in a location that does not
have Wi-Fi. Can I still use it with the
Hubspace app?
Yes:
Use the app on a phone with an Internet connection like LTE.
The phone must be within Bluetooth range of your Hubspace device.
I cannot find the QR code.
Look for it where other stickers are on the product. A copy of
the QR code is also included in your device’s documentation.
The QR code has become damaged.
How do I add the device?
Under the QR code are numbers. You can enter those in
manually instead of scanning the code.
How do I reset the device?
Remove the device from your account, then add it back.
Devices also reset when they transfer to a new account.
Warranty
WHAT IS COVERED
purchase. This warranty applies only to the original consumer and only to products used in normal use and service. If this product is found to be
The manufacturer warrants this lighting fixture to be free from defects in materials and workmanship for a period of five (5) years from the date of
defective, the manufacturer’s only obligation, and your exclusive remedy, is the repair or replacement of the product at the manufacturer’s discretion,
provided that the product has not been damaged through misuse, abuse, accident, modifications, alterations, neglect or mishandling.
WHAT IS NOT COVERED
This warranty shall not apply to any product that is found to have been improperly installed,
alteration or faulty installation, or any other failure not relating to faulty material or workmanship. This warranty shall not apply to the finish on any
set up, or used in any way not in accordance with the
instructions supplied with the product. This warranty shall not apply to a failure of the product as a result of an accident, misuse, abuse, negligence,
portion of the product, such as surface and/or weathering, as this is considered normal wear and tear.
disclaims any warranty,whether express or implied, of fitness for a particular purpose, other thanThe manufacturer does not warrant and
the warranty contained herein. The manufacturer specifically disclaims any liability and shall not be liable for any consequential or incidental loss or
specifically
damage, including but not limited to any labor / expense costs involved in the replacement or repair of said product.
Contact the Customer Service Team at 1-877-592-5233 or visit HOMEDEPOT.COM/HUBSPACE