FAQ

Question
Answer
How do I find my product
identification number?
□ The UPC (12-digits) and/or model number can be found on the following:
The product box
Your Home Depot store receipt
The user manual
A sticker (usually silver) on top of the motor housing - Please click here for
more info.
TIP: If you don't have your packaging or manual, it may be difficult to see
the label on your motor housing. Try using a mirror or your smart phone to
take a picture of the label.
Do I need to register my ceiling fan
for warranty?
□ No. there is no need to register the fan for warranty. Please keep a copy of
your receipt which will be required to honor the warranty.
Could this ceiling fan be flush
mounted?
□ Yes.
Can I use a longer down rod with
my ceiling fan?
□ No. This ceiling fan can only be flush mounted. It is not compatible with
downrod.
Can I mount the ceiling fan on a
sloped ceiling?
□ No, this fan cannot be mounted on a sloped ceiling.
What kind of bulb is compatible
with my ceiling fan?
□ You must use the bulb type that came with fan. You cannot use other bulb
types for this ceiling fan.
Is the light of my ceiling fan
dimmable?
□ The light is dimmable only if incandescent bulb or LED light is used. (CFL
bulb cannot be dimmed.) And you need to use a remote and receiver or wall
controller to dim the light. See following questions for compatibility.
Can I install the ceiling fan without
light kit?
□ The fan can be installed without light kit, but you will need to disassemble
the light kit from the bottom cap and use the included plastic plug to seal the
switch housing cup.
Is the light kit cap available?
□ Yes. Light kit cap can be ordered online. The specific part number can be
found in the replacement part list under info & guides
Frequently Asked Questions: Ceiling Fan