Instruction Manual

48
Before Requesting After-Sales Service
Before asking for after-sales service, please back up the data from the terminal.
We do not back up data from the products received in the Customer Care Center. Therefore, we assume no
responsibility for loss/deletion of data.
Bluebird Soft Customer Service
FAX : [phone]
E-Mail : [e-mail]
Address : Customers Service Center, 2nd fl oor, 558-8, Shinsa-dong, Gangnam-gu, Seoul, Korea
Operating hours
Mon.-Fri. : 9 A.M. ~ 6 P.M. (GMT Time: +9 Hours)
The center is closed on Saturdays, Sundays and holidays.
Registering for After-Sales Service
• We receive the products for after-sales service through mail, delivery service and hand carry only in principle.
• If you bought the product from any party other than the authorized dealer, you need to register the product
before asking for after-sales service.
• Please enclose an evidence of purchasing or the receipt to the product for after-sales service.
• Please enclose the name, telephone number, address and symptom for prompt service.
• You can ask for after-sales service through the dealer or the Customer Care Center in the head offi ce.
• Do not intentionally damage the label on the product.
• Damaged label may result in a disadvantage to the customer.
• When you return the product to Bluebird Soft for service, please put the product in a protective box.
• No warranty will not be provided for any damage occurring during delivery. We recommend you to use the box
and protective cover supplied with the product.
• Make sure to deliver the product in a safe way. Bluebird Soft assumes no responsibility for loss of the product
during delivery.
Customer Service
NAUTIZ X5 Manual