User Manual

32EN
number along with instructions for submitting your product for service. When calling Horizon, you will be asked to provide
your complete name, street address, email address and phone number where you can be reached during business hours.
When sending product into Horizon, please include your RMA number, a list of the included items, and a brief summary of
the problem. A copy of your original sales receipt must be included for warranty consideration. Be sure your name, address,
and RMA number are clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any issue with a LiPo battery, please contact the
appropriate Horizon Product Support offi ce.
Warranty Requirements
For Warranty consideration, you must include your original sales receipt verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be serviced or replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be completed and payment will be required without notifi cation or
estimate of the expense unless the expense exceeds 50% of the retail purchase cost. By submitting the item for service you
are agreeing to payment of the service without notifi cation. Service estimates are available upon request. You must include this
request with your item submitted for service. Non-warranty service estimates will be billed a minimum of ½ hour of labor. In
addition you will be billed for return freight. Horizon accepts money orders and cashier’s checks, as well as Visa, MasterCard,
American Express, and Discover cards. By submitting any item to Horizon for service, you are agreeing to Horizon’s Terms and
Conditions found on our website http://www.horizonhobby.com/content/service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compliant in the country of use and ownership. If received,
a non-compliant Product will not be serviced. Further, the sender will be responsible for arranging return
shipment of the un-serviced Product, through a carrier of the sender’s choice and at the sender’s expense.
Horizon will hold non-compliant Product for a period of 60 days from notifi cation, after which it will be
discarded.
10/15
WARRANTY AND SERVICE CONTACT INFORMATION
Country of
Purchase
Horizon Hobby Contact Information Address
United States
of America
Horizon Service Center
(Repairs and Repair
Requests)
servicecenter.horizonhobby.com/
RequestForm/
2904 Research Road
Champaign, IL 61822
Horizon Product Support
(Product Technical
Assistance)
[e-mail]
877-504-0233
Sales
[e-mail]
800-338-4639
European
Union
Horizon Technischer Service [e-mail]
Hanskampring 9
D 22885 Barsbüttel, Germany
Sales: Horizon Hobby GmbH [phone]
INSTRUCTIONS FOR DISPOSAL OF WEEE BY USERS IN THE EUROPEAN UNION
This product must not be disposed of with other waste. Instead, it is the user’s responsibility to dispose of their
waste equipment by handing it over to a designated collections point for the recycling of waste electrical and
electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal
will help to conserve natural resources and ensure that it is recycled in a manner that protects human health
and the environment. For more information about where you can drop off your waste equipment for recycling,
please contact your local city offi ce, your household waste disposal service or where you purchased the
product.