Instruction Manual

Troubleshooting
Multiple Colors
When apply two different colors of covering, apply the lighter color under the darker color to prevent the darker color from showing through.
Painting
Most types of polyurethane, epoxy and automotive acrylic paints are acceptable. Do not use model dope or butyrate-based paint. We recommend scuf ng the surface with steel wool or a
scouring pad, then cleaning the surface with Isopropyl or denatured alcohol before painting.
Bubbles/Blemishes
To remove a bubble/blemish, heat the affected area using a heat gun. The bubble/blemish will rise. Pop it using a needle, then wipe the area clean using a cold, wet washcloth. This may
take several attempts to completely remove the bubble/blemish.
Cleanup
Remove adhesive from the model or iron using acetone or a mild thinner.
WARRANTY AND SERVICE CONTACT INFORMATION
Country of Purchase Horizon Hobby Contact Information Address
United States of America
Horizon Service Center
(Repairs and Repair Requests)
servicecenter.horizonhobby.com/Request-
Form/
2904 Research Rd.
Champaign, Illinois, 61822 USA
Horizon Product Support
(Product Technical Assistance)
[e-mail]
877-504-0233
Sales
[e-mail]
800-338-4639
Europäische Union
Union Européenne
Unione Europea
Horizon Technischer Service [e-mail]
Hanskampring 9
D 22885 Barsbüttel, Germany
Sales: Horizon Hobby GmbH [phone]
LIMITED WARRANTY
What this Warranty Covers - Horizon Hobby, LLC (Horizon) warrants to the original purchaser
that the product purchased (the “Product”) will be free from defects in materials and workmanship
at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic damage, (ii) damage due to acts
of God, accident, misuse, abuse, negligence, commercial use, or due to improper use, installation,
operation or maintenance, (iii) modi cation of or to any part of the Product, (iv) attempted service
by anyone other than a Horizon Hobby authorized service center, (v) Product not purchased from an
authorized Horizon dealer, (vi) Product not compliant with applicable technical regulations, or (vii) use
that violates any applicable laws, rules, or regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO OTHER WARRANTY OR
REPRESENTATION, AND HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE
DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF THE PURCHASER’S
INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive remedy shall be that Horizon will, at its option,
either (i) service, or (ii) replace, any Product determined by Horizon to be defective. Horizon reserves the
right to inspect any and all Product(s) involved in a warranty claim. Service or replacement decisions
are at the sole discretion of Horizon. Proof of purchase is required for all warranty claims. SERVICE OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE
REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES,
LOSS OF PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER
SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER
THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Further, in no event shall the liability of Horizon exceed the individual price of the Product on which liability is
asserted. As Horizon has no control over use, setup,  nal assembly, modi cation or misuse, no liability shall
be assumed nor accepted for any resulting damage or injury. By the act of use, setup or assembly, the user
accepts all resulting liability. If you as the purchaser or user are not prepared to accept the liability associated
with the use of the Product, purchaser is advised to return the Product immediately in new and unused
condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to con ict of law principals). This warranty gives
you speci c legal rights, and you may also have other rights which vary from state to state. Horizon
reserves the right to change or modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty support or service. Once assembly,
setup or use of the Product has been started, you must contact your local distributor or Horizon directly. This
will enable Horizon to better answer your questions and service you in the event that you may need any
assistance
For questions or assistance, please visit our website at www.horizonhobby.com, submit a Product Support
Inquiry, or call the toll free telephone number referenced in the Warranty and Service Contact Information
section to speak with a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compliant in the country you live and use the Product
in, please use the Horizon Online Service Request submission process found on our website or call Horizon to
obtain a Return Merchandise Authorization (RMA) number. Pack the Product securely using a shipping carton.
Please note that original boxes may be included, but are not designed to withstand the rigors of shipping
without additional protection. Ship via a carrier that provides tracking and insurance for lost or damaged
parcels, as Horizon is not responsible for merchandise until it arrives and is accepted at our facility. An Online
Service Request is available at http://www.horizonhobby.com/content/service-center_render-service-center.
If you do not have internet access, please contact Horizon Product Support to obtain a RMA number along
with instructions for submitting your product for service. When calling Horizon, you will be asked to provide
your complete name, street address, email address and phone number where you can be reached during
business hours. When sending product into Horizon, please include your RMA number, a list of the included
items, and a brief summary of the problem. A copy of your original sales receipt must be included for
warranty consideration. Be sure your name, address, and RMA number are clearly written on the outside of
the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have any issue with a LiPo battery, please
contact the appropriate Horizon Product Support of ce.
Warranty Requirements
For Warranty consideration, you must include your original sales receipt verifying the proof-of-
purchase date. Provided warranty conditions have been met, your Product will be serviced or
replaced free of charge. Service or replacement decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be completed and payment will be
required without noti cation or estimate of the expense unless the expense exceeds 50% of the
retail purchase cost. By submitting the item for service you are agreeing to payment of the service
without noti cation. Service estimates are available upon request. You must include this request with
your item submitted for service. Non-warranty service estimates will be billed a minimum of ½ hour
of labor. In addition you will be billed for return freight. Horizon accepts money orders and cashier’s
checks, as well as Visa, MasterCard, American Express, and Discover cards. By submitting any item
to Horizon for service, you are agreeing to Horizon’s Terms and Conditions found on our website
http://www.horizonhobby.com/content/service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compliant in the country of use and ownership.
If received, a non-compliant Product will not be serviced. Further, the sender will be responsible
for arranging return shipment of the un-serviced Product, through a carrier of the sender’s choice
and at the sender’s expense. Horizon will hold non-compliant Product for a period of 60 days from
noti cation, after which it will be discarded.
Created 12/2019 45062.1
© 2020 Horizon Hobby, LLC. Hangar 9, UltraCote and the Horizon Hobby Logo are registered trademarks of Horizon Hobby, LLC.