User Manual

6
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide warranty support or repair. Once assembly, setup or use
of the product has been started, you must contact Horizon Hobby, Inc. directly. This will enable Horizon to better answer
your questions and service you in the event that you may need any assistance.
Questions or Assistance
For questions or assistance, please direct your email to [e-mail], or call 877.504.0233 toll
free to speak to a service technician.
Inspection or Repairs
If your product needs to be inspected or repaired, please call for a Return Merchandise Authorization (RMA). Pack the
product securely using a shipping carton. Please note that original boxes may be included, but are not designed to
withstand the rigors of shipping without additional protection. Ship via a carrier that provides tracking and insurance for
lost or damaged parcels, as Horizon Hobby, Inc. is not responsible for merchandise until it arrives and is accepted at
our facility. Include your complete name, address, phone number where you can be reached during business days, RMA
number, and a brief summary of the problem. Be sure your name, address, and RMA number are clearly written on the
shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales receipt verifying the proof-of-purchase date. Providing
warranty conditions have been met, your product will be repaired or replaced free of charge. Repair or replacement
decisions are at the sole discretion of Horizon Hobby. Horizon Hobby, Inc. guarantees this product to be free from defects
in both material and workmanship at the date of purchase.