Quick Start Guide

Troubleshooting
Q: Failed to set up the device?
Ensure your smart phone and the device are within range of your Wi-Fi router (recommended to be no
more than 5 m (16 ft). If the location where the chime is installed has a weak signal, consider adding a Wi-Fi
extender between your router and the doorbell.
Ensure the LED on the device is flashing green before setup.
Reset the device, and then set it up again.
Q: The chime does not ring after I press the doorbell?
Ensure the chime has been linked to the doorbell. On the device setting page of the doorbell, tap Link
Chime, select the correct chime type, and then follow on-screen instructions.
Ensure the chime is online and Audio Alert toggles on. On the device setting page of the chime, tap
Chime Sound to nd Audio Alert.
If Snooze Alert (in
Chime Sound ) toggles on, the chime ringing within the snooze schedule will be
silenced.
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