User's Manual
2. What’s the Wireless Range?
The range of your home Wi-Fi is heavily dependent on your home router
and the conditions of the room. Check with your router specifications for
exact range data.
3. The device appears offline or unreachable?
Make sure your Wi-Fi router is online and in range.
Make sure you have the latest app functionality by clicking “Check for
firmware update” in your device settings.
4. Cannot connect to your Wi-Fi network.
Make sure you entered the correct Wi-Fi password during the Wi-Fi
setup. Check whether there are any Internet connection problems. If the
Wi-Fi signal is too weak, reset your Wi-Fi router and try again.
5. How Many Cameras Can I Control?
TuyaSmart app can control an unlimited amount of devices in an
unlimited amount of locations. Your router may have a limit of how
many devices can be connected to one router.
6. Is the process same when I add the device through wifi or
network cable?
Yes,they have same process ,you can use forth step to add device.