Warranty

Treadwear Mileage Warranty
Hankook provides very competitive treadwear mileage Warranty as
follows:
1. If the above eligible tire wears out (wears down to 2/32” remaining
depth) before the warranty miles under the normal passenger use,
Hankook will make an allowance for unused service toward the
purchase of a new tire of the same size and type, prorated on
warranted miles.
2. The replacement allowance will be calculated by percentage of
the warranted miles not received, multiplied to the pre-determined
adjustment price of the tire at the time and place of the adjustment.
3. To take advantage of this warranty, the owner shall submit
warranty card which records the purchasing & vehicle information
within 30 days from the date of purchase. (Warranty card must be
mailed to Hankook Tire America Corp.)
4. To make a claim, tire rotation record shall be presented along with
the claimed tire. (The cost of mounting, balance and other service
charges or taxes shall be paid by the customer)
5. This warranty is not applicable to original equipment tires.
Disclaimer
This warranty, or any warranty stated or referred to herein, is exclusive
and in lieu of any other warranty regarding the quality of Hankook
tires, whether expressed or implied and remedies for breach thereof
shall be limited to those specifically provided herein. Any warranty
of merchantability of fitness for any particular purpose, if made, is
limited in duration to the effective time period of this limited warranty.
Additional Information or Customer Service
If you have any question on product warranty, please first contact
your nearest Hankook Tire Dealer. For dealer information, or if your
question has not been handled to your satisfaction, contact the
Hankook Tire Technical Department.
HANKOOK TIRE AMERICA CORPORATION
1-800-HANKOOK
Head Office: 1450 Valley Road, Wayne, NJ 07470
For warranty information, please visit
www.hankooktireusa.com or call 1-800-HANKOOK.
Safety and Warranty Symbols
WARRANTY TERMS
This limited warranty applies to the original purchaser of any new
tire manufactured by HANKOOK Tire Co., Ltd bearing Department
of Transportation prescribed tire identification numbers. Eligible
tires shall be used on the vehicle on which they were originally
installed according to the vehicle manufacturer’s or Hankook’s
recommendation. This warranty applies if all following qualification
requirements are met:
• The tire was purchased after January 1, 2014.
• The tire is a size, load rating and speed rating equal to or greater
than that recommended by the vehicle manufacturer.
• The tires have not become unserviceable due to a condition listed
under WHAT IS NOT COVERED.
• Tires 6 years from the date of manufacture or 5 years from the date
of purchase.
What is Warranted and For How Long
Should any tire covered by this limited warranty become unusable
due to a workmanship or material related condition during its usable
tread life (more than 2/32” remaining tread), Hankook will give a
credit on the following conditions:
1. During the first 2/32nds of the original usable tread and one year
from date of purchase:
Tire will be replaced with a comparable new Hankook produced
tire free of charge. Applicable taxes on the new tire and cost of
mounting, balancing and any other charges in connection with the
replacement of the tire are required to be paid by the owner.
2. After the first 2/32nds of the original usable tread or after one year
from date of purchase, whichever occurs first:
The amount of the credit will be determined by multiplying the pre-
determined adjustment price for the tire (excluding taxes) by the
percentage of original tread depth remaining on the tire.
• Free replacement workmanship warranty is not applicable to snow
tires.
WHAT IS NOT COVERED
This limited warranty does not apply to tires which are being serviced
under the following conditions:
• Outside of the Continental United States.
• Willful Abuse / Collision / Wreck / Fire.
• Continued use while flat or severe under/over inflation.
• Road Hazards including without limitation, puncture, cut, impact
break, stone drill, bruise, bulge, snag, collision.
• Premature or irregular wear due to vehicle mechanical reason.
• Conditions resulting from without limitation, improper mounting/
demounting, under inflation, improper tire size, improper repair,
defect in vehicle, abuse.
• Ozone or weather cracking on tires over four (4) years old from the
date of manufacture.
• Ride disturbance complaints after 2/32 tread wear or 1 year from
date of purchase, whichever occurs first.
• With less than 2/32” remaining depth.
• With the serial number cut or buffed.
• Racing & off road use and Misapplication.
• Loss of time or use, inconvenience or any incidental or
consequential damage.
• Used in commercial service, excluding truck & bus tires.
* Note: Consequential damage mentioned above may not apply to
you based on States limitation.
Owner’s General Obligation
In order to be eligible for HANKOOK’s limited warranty
program, the owner must observe the following:
• Present the tire to an authorized Hankook dealer in the Continental
United States of America.
• Submit or present a copy of the original purchase receipt.
• Complete and sign a Hankook Claim Form which is
available at any authorized dealer.
• End users should complete the warranty card which is available at
authorized Hankook dealers for tread wear mileage warranty and
mail it to Hankook Tire America Corp. (1450 Valley Road, Wayne NJ
07470. Attn: Technical Department) within 30 days from the date
of purchase.
• In order to take advantage of mileage warranty, you must submit
tire rotation record which proves that all tires are rotated at least
every 7,500 miles.
• If the tire owner abuses the tires by failing to do the
following, but not limited to observe safety warnings, maintain
proper inflation pressure, maintain vehicle
alignment and tire rotation, expected tire performance
or life may not be achieved and your safety cannot be ensured.
Road Hazard Warranty
If a tire is rendered unserviceable due to a non-repairable road
hazard, it must meet following guidelines:
• Tire must be listed in eligible products for Road Hazard
• Tire must be worn within first 2/32nds
• Tire must be within one year from date of purchase
Qualifying tires will be replaced free of charge with a comparable
Hankook produced tire. Adjustment procedure is prescribed in the
Owner’s General Obligation section.
Taxes and service charges are not included. The eligible products for
Road Hazard warranty are as follows:
• VENTUS Line: V12 evo, Ventus S1 Noble 2, V2 Concept, AS
• OPTIMO Line: H727, H426, H725
• Dynapro HT (P-Metric), Dynapro AT-M (P-Metric)
* Exclusion:
A. This warranty is not applicable to original equipment (OE) tires.
B. Repairable punctures are not covered under this
warranty.
LIMITED WARRANTY TERMS AND CONDITIONS FOR HANKOOK TIRES
LIMITED WARRANTY TERMS AND CONDITIONS FOR HANKOOK TIRES
Limited Warranty
Warranty Terms and Conditions For Hankook Tire
Effective Date: January 2014
Place
Stamp
Here
Hankook Tire America Corp.
1450 Valley Road
Wayne, NJ 07470
FSC Symbol : 17.48mm(w) x 8mm(h)
This information is printed on paper certified as sustainable by the Forest Stewardship Council (FSC) using soy ink.
*FSC: This mark is awarded to products made of wood produced through responsible forestry.
TREADWEAR
MILEAGE
WARRANTY
TIRE TYPE REMARKS
100,000 OPTIMO H727
80,000 OPTIMO H725
70,000 OPTIMO H724, Dynapro HT P-Metric
65,000 Ventus AS
60,000 OPTIMO H426
50,000
Ventus H101, Ventus S1 Noble 2, Ventus ST*,
OPTIMO H431, OPTIMO H725A, Dynapro HP,
RADIAL RA07
Dynapro AS, Dynapro AT, Dynapro AT-M,
P-Metric
45,000 Ventus V2 Concept2
40,000
winter i*cept evo
Dynapro HT, Dynapro AS LT-Metric
*Ventus S1 Noble 2 : Over 40 series only (Not applicable to 35 series or below).
*Ventus ST : 24 inches and under.
Road Hazard Warranty
Mud and Snow
Limited Millage Warranty