User Manual

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W A R R A N T Y
In order to activate your warranty please register at www.bjifurniture.com. There you can review
our full warranty details and other helpful information. Or, you may call us at 1 866-391-4908,
8am - 5pm (EST), Monday – Thursday, 8am – 4pm(EST), Friday.
This warranty is a limited warranty, and applies to the original purchase only. Proof of purchase
is required. This is a residential warranty and does not apply to commercial use. This collection
carries a 5 year limited warranty and is valid from original date of purchase to the original owner
(proof of purchase required): NOTE: Glass breakage is not a warranted item.
Frame (Steel, Wrought Iron) – One Year
Wrought Iron and steel furniture is warranted for (1) year from the original purchase date against defects
in manufacturing a and/or workmanship. NOTE: Steel and wrought iron are not warranted for rust,
corrosion, or rust staining.
Wicker Weave (Resin) and/or Straps – One Year
Straps and/or wicker weave shall be warranted against separation or breaking for one (1) year from the
date of purchase. Discoloration and /or fading due to exposure to elements, chemicals or harsh cleaning
products are not covered.
Powder Coat and/or Paint – One Year
Finishes shall be warranted against blistering, cracking, or peeling for a period of one (1) year from the
original date of purchase. We will replace in the original color and style, if available or in similar color and
style if the original has been discontinued. Scratches, chips, and abrasion due to normal wear and tear
are not covered.
Fabrics and Cushions – One Year
All fabrics and cushions shall be warranted against separation at the seams for a period of one (1) year
from the original date of purchase by the initial consumer. We will repair or replace any cushion or fabric
in the original color and style, if available, or in similar color and style if the original has been
discontinued. Fading or discoloration due to exposure to harsh chemicals is not covered.
Component Parts – One Year
If a component part fails due to manufacturing defects within one (1) year from the date of purchase, we
will, replace the part.
Alternative Stone Tops – One Year
Tops are warranted for one (1) year against defects in manufacturing and/or workmanship.
Shipping
If necessary, Casual Living Worldwide will pay for shipping of replacement product for a period of thirty
(30) days from the date of purchase. After thirty (30) days, it will be the original purchaser’s responsibility
to pay for freight and any packaging costs. All orders will be assessed a handling fee and large items may
require an additional handling fee.