Warranty

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LPGasPatioHeaters
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Two‐Year“Limited”WarrantyProgram
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Fortheperiodslistedbelow,HanoverProducts/XLSProducts,Inc.(“Manufacturer”)willeitherrepairorreplacedefectivecomponentsin
accordancewiththisLimitedWarranty.ThiswarrantyisbetweenManufacturerandtheoriginalpurchaserandisvalidonlywhen
accompaniedbytheoriginalpurchaser’ssalesreceiptshowing originaldateofpurchaseand
locationofpurchase.Replacementsunder
thiswarrantyrevertbacktothedateoforiginalpurchase forfuturewarranty.
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Gas(LP)PatioHeaters
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 2Years–Wicker,StainlessSteelComponents,Casters
 1Year‐Allothercomponents
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Manufactureroritsauthorizedretailercanacceptorrejectwarrantyclaimsbasedonitsfindings.Thiswarrantyappliesinnormal
residentialuseonly,whereanissuewiththeproductisduetoadefectin
materialorworkmanship.Manufacturercanmake
substitutionsasrequiredofmaterials,components,andsub‐componentsofcomparablevalueandutility.Thiswarrantyislimitedto
productrepairorreplacement(tobedeterminedsolelybyManufacturer).Warrantyreturnislimitedtoonlythesingleaffected
component.Laborisnotincluded.
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This
warrantycoversonlymanufacturingdefectsanddoesnotcovernormalwearandtear,damage,abuseormisuse,including:water
damage,chemicaldamage,damageduringshipmentorinstallation,exposuretoextremeheatorcoldorabrasion.Thisitemisintended
forinternaluseonly.Thiswarrantyisinvalidiftheproductisnotusedforintendedpurpose.Manufacturerdisclaimsliabilityforany
aspectofinstallationandanyinconveniencecausedbyadefectivepartorcomponent.
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Certainitemsarenotcoveredbythiswarranty.Theseinclude,butarenotlimitedtothefollowing: 
1. Componentssubjectedtoabuse,includingabuseintendedtosimulatefailure.
2. Damagescausedbyretailer,shipperoruser(suchasscratches,tears,chips,brokenpieces,etc.).
3. Anypartwhichmerelyexhibitsnormalwearyetfunctionsessentiallyasnew,includingchips,discolorationorscratches.
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Tomakeaclaim,pleasecallthetoll‐freenumberbelow.Pleasehaveavailable:
 TheModelNumberandSerialNumberoftheunit
 Acopyoftheoriginalsalesreceipt 
 Abriefdescriptionoftheproblem.
 Youremailaddressanddaytimetelephoneorcellphone#.
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Allitemsmaybechargedactualfreightcostsplus$15forhandling.RepairsorreplacementwillbemadeattheManufacturer’soption.
Shippingandhandlingchargesaretheresponsibilityoftheconsumer.
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THISISTHEENTIREEXCLUSIVEEXPRESSLIMITEDLIABILITY.THEMANUFACTURERNEITHERMAKESNORISRESPONSIBLEFORANYOTHERWARRANTIES,
EITHEREXPRESSORIMPLIED,INCLUDINGTHOSEOFRETAILINGDEALERS.THISEXCLUSIVEREMEDYISLIMITEDTORECEIPTOFACREDITINCONNECTION
WITHTHEREPAIRORREPLACEMENTOFANYPRODUCTORCOMPONENTDEEMED
TOBEDEFECTIVEUNDERTHETERMSANDCONDITIONSASSTATED
INTHISWARRANTY.XLSPRODUCTS,INC.,THEPRODUCTMANUFACTURERANDTHEIRAGENTSSHALLNOTBELIABLEINANYCASEFORINCIDENTAL,
INDIRECT,SPECIALORCONSEQUENTIALDAMAGESRESULTINGFROMTHEUSEOFTHISPRODUCTORARISINGOUTOFANYBREACHOF
THISWARRANTY
ORNEGLIGENCEEVENIFITHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.EXCEPTASOTHERWISEMAYBEREQUIREDBYLAW,THEREARE
NOOTHEREXPRESSORIMPLIEDWARRANTIESOTHERTHANTHEWARRANTYDESCRIBEDHEREIN,ANDALLOTHERWARRANTIES,INCLUDINGANY
IMPLIEDWARRANTYOFMERCHANTABILITYORFITNESSFOR
APARTICULARPURPOSEAREEXPRESSLYDISCLAIMED.
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ContactWarrantyServicesat: ContactUs@Hanover‐Products.com
 www.Hanover‐Products.com
 877‐397‐5144
8/1/2016