Warranty

LPGasPatioHeaters
One‐Year“Limited”WarrantyProgram
Fortheperiod of one year from purchase date,HanoverProducts/XLSProducts,Inc.(“Manufacturer”)willeitherrepairorreplace
defectivecomponentsinaccordancewiththisLimitedWarranty.ThiswarrantyisbetweenManufacturerandtheoriginalpurchaser
andisvalidonlywhen accompanied by the original purchaser's sales receipt showing original date of purchase and location of
purchase. Replacementsunderthiswarrantyrevertbacktothedateoforiginalpurchaseforfuturewarranty.
Manufactureroritsauthorizedretailercanacceptorrejectwarrantyclaimsbasedonitsfindings.Thiswarrantyappliesinnormal
residentialuseonly,whereanissuewiththeproductisduetoadefectinmaterialorworkmanship.Manufacturercanmake
substitutionsasrequiredofmaterials,components,andsub‐componentsofcomparablevalueandutility.Thiswarrantyislimitedto
productrepairorreplacement(tobedeterminedsolelybyManufacturer).Warrantyreturnislimitedtoonlythesingleaffected
component.Laborisnotincluded.
Thiswarrantycoversonlymanufacturingdefectsanddoesnotcovernormalwearandtear,damage,abuseormisuse,including:water
damage,chemicaldamage,damageduringshipmentorinstallation,exposuretoextremeheatorcoldorabrasion.Thisitemisintended
forinternaluseonly.Thiswarrantyisinvalidiftheproductisnotusedforintendedpurpose.Manufacturerdisclaimsliabilityforany
aspectofinstallationandanyinconveniencecausedbyadefectivepartorcomponent.
Certainitemsarenotcoveredbythiswarranty.These include,butarenotlimitedtothefollowing:
1. Componentssubjectedtoabuse,includingabuseintendedtosimulatefailure.
2. Damagescausedbyretailer,shipperoruser(suchasscratches,tears,chips,brokenpieces,etc.).
3. Anypartwhichmerelyexhibitsnormalwearyetfunctionsessentiallyasnew,includingchips,discolorationorscratches.
Tomakeaclaim,pleasecallthetoll‐freenumberbelow.Pleasehaveavailable:
 TheModelNumberandSerialNumberoftheunit
 Acopyoftheoriginalsalesreceipt
 Abriefdescriptionoftheproblem.
 Youremailaddressanddaytimetelephoneorcellphone#.
Allitemsmaybechargedactualfreightcostsplus$15forhandling.RepairsorreplacementwillbemadeattheManufacturer’soption.
Shippingandhandlingchargesaretheresponsibilityoftheconsumer.
THISISTHEENTIREEXCLUSIVEEXPRESSLIMITEDLIABILITY.THEMANUFACTURERNEITHERMAKESNORISRESPONSIBLEFORANYOTHERWARRANTIES,
EITHEREXPRESSORIMPLIED,INCLUDINGTHOSEOFRETAILINGDEALERS.THISEXCLUSIVEREMEDYISLIMITEDTORECEIPTOFACREDITINCONNECTION
WITHTHEREPAIRORREPLACEMENTOFANYPRODUCTORCOMPONENTDEEMEDTOBEDEFECTIVEUNDERTHETERMSANDCONDITIONSASSTATED
INTHISWARRANTY.XLSPRODUCTS,INC.,THEPRODUCTMANUFACTURERANDTHEIRAGENTSSHALLNOTBELIABLEINANYCASEFORINCIDENTAL,
INDIRECT,SPECIALORCONSEQUENTIALDAMAGESRESULTINGFROMTHEUSEOFTHISPRODUCTORARISINGOUTOFANYBREACHOFTHISWARRANTY
ORNEGLIGENCEEVENIFITHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.EXCEPTASOTHERWISEMAYBEREQUIREDBYLAW,THEREARE
NOOTHEREXPRESSORIMPLIEDWARRANTIESOTHERTHANTHEWARRANTYDESCRIBEDHEREIN,ANDALLOTHERWARRANTIES,INCLUDINGANY
IMPLIEDWARRANTYOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSEAREEXPRESSLYDISCLAIMED.
ContactWarrantyServicesat: ContactUs@Hanover‐Products.com
www.Hanover‐Products.com
877‐397‐5144