Warranty

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HanoverOutdoorRugs
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IMPORTANT
Ifyouhaveanyproblemswiththisproduct, please 
DONOTRETURNTHISITEM
TotheRetailer/Storefromwhereyoupurchasedtheproduct.
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Pleaseemailusanytimewiththenatureoftheproblemat:
ContactUs@Hanover‐Products.com
Pleaseinclude:Picturesoftheissueandreceipt(ifavailable),nameandaddressofthe
purchaserandthenameofretailer
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OrcallourCustomerServiceteambetween9:00AMand5:00PMEasternTime,
MondaythroughFridayat:
1‐877‐397‐5144
orvisitourwebsiteat:
www.Hanover‐Products.com
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Toexpediteanyfuturewarrantyclaims,pleaseretainyourreceiptforfutureuse.
CareandMaintenance
Cleanspillsimmediately.Blotwithabsorbentcloth;donotrub.Spotcleanwithasolutionofwater
andmilddetergent.Allowtodrycompletelyonaflatsurface.Donotmachinewashordry.Donotuse
bleachorsolventstocleananyproduct!Thiswillvoidthewarranty.Usingaheatprocesssuchas,but
not limited to, hot water extraction, carpet shampooing, or commercial aerosol foam products
designedforbroadloomcarpetmaypermanentlydamageyourrugandwillvoidyourwarranty.
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Foradditionalon‐linesupportonassembly,troubleshootingandcare&maintenanceofyouroutdoor
rug,pleasevisit
ourwebsiteat:www.Hanover‐Products.com. 
7/1/2019