Warranty

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HanoverOfficeFurniture
2‐YearLimitedWarrantyProgram
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Foraperiodoftwo(2)yearsafterpurchase,HanoverProducts(“Manufacturer”)willeitherrepairorreplacedefectivecomponentsin
accordancewiththisLimitedWarranty.ThiswarrantyisbetweenManufacturerandtheoriginalpurchaserandisvalidonlywhen
accompaniedbytheoriginalpurchaser’ssalesreceiptshowing originaldateofpurchaseandlocationofpurchase.Replacements
underthiswarrantyrevertbacktothedateoforiginalpurchaseforfuturewarranty.
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Manufactureroritsauthorizeddealercanacceptorrejectwarrantyclaimsbasedonitsfindings.Thiswarrantyappliesinnormal
officeuseonlyandisnotintendedforindustrialorpublic
use.Manufacturercanmakesubstitutionsasrequiredofmaterials,
components,andsub‐componentsofcomparablevalueandutility.Thiswarrantyislimitedtoproductrepairorreplacement(tobe
determinedsolelybyManufacturer).Warrantyreplacementislimitedtoonlythesingleaffectedcomponent.
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Thiswarrantycoversonlymanufacturingdefectsand
doesnotcovernormalwearandtear,abuseormisuse,exposuretoextremeheat
orcold,abrasionorexcessiveweight.Thisproductisintendedtobeusedinstandardinstallationsonly.Thiswarrantyisinvalidif
theproductisnotusedforintendedpurpose.Manufacturerdisclaimsliabilityforanyaspectofinstallationandanyinconvenience
causedbyadefectivepartofacomponent.
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Certainitemsarenotcoveredbythiswarranty.Theseinclude,butarenotlimitedtothefollowing:
1. Componentssubjectedtoabuse,includingabuseintendedtosimulatefailure.
2. Damagescausedbyretailer,shipperorinstallationcrew(such
asscratches,dents,tears,chips,etc.).
3. Anypartwhichmerelyexhibitsnormalwearyetfunctionsessentiallyasnew,includingchips,scratchesorstretchingof
materialsandstitching.
4. Tears,punctures,scratchesoranydamagecausedbyimproperinstallationoruse.
5. Damagetoframes/weldsresultingfromimproperassemblyisnotcovered.Generalframerustingisnotcovered.
6. Fadingand/ordiscolorationoffabricsresultingfromexposure totheelements,chemicals,oils,fluidsoranyothercauseare
notcovered.
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Tomakeaclaim,callthetoll‐freenumberbelow.Pleasehaveavailablea copyoftheoriginalsalesreceiptalongwithabrief
descriptionoftheproblem.Pleasealsoprovideyouremailaddressanddaytimetelephoneorcellphone#.Allitemsmaybe
chargedactualfreightcostsplus$15
forhandling.RepairsorreplacementwillbemadeattheManufacturer’soption.Salesanduse
taxes,plusshippingandhandlingchargesaretheresponsibilityoftheconsumer.
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THISISTHEENTIREEXCLUSIVEEXPRESSLIMITEDLIABILITY.THEMANUFACTURERNEITHERMAKESNORISRESPONSIBLEFORANYOTHER
WARRANTIES,EITHEREXPRESSORIMPLIED,INCLUDINGTHOSEOFRETAILINGDEALERS.THISEXCLUSIVEREMEDYISLIMITEDTORECEIPTOFACREDIT
INCONNECTIONWITHTHEREPAIRORREPLACEMENTOFANYPRODUCTORCOMPONENTDEEMED
TOBEDEFECTIVEUNDERTHETERMSAND
CONDITIONSASSTATEDINTHISWARRANTY.NEITHERHANOVERPRODUCTS,THEPRODUCTMANUFACTURERNORITSAGENTSSHALLBELIABLEIN
ANYCASEFORINCIDENTAL,INDIRECT,SPECIALORCONSEQUENTIALDAMAGESRESULTINGFROMTHEUSEOFTHISPRODUCTORARISINGOUTOF
ANYBREACHOFTHIS
WARRANTYORNEGLIGENCEEVENIFITHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.EXCEPTASOTHERWISE
MAYBEREQUIREDBYLAW,THEREARENOOTHEREXPRESSORIMPLIEDWARRANTIESOTHERTHANTHEWARRANTYDESCRIBEDHEREIN,ANDALL
OTHERWARRANTIES,INCLUDINGANYIMPLIEDWARRANTYOFMERCHANTABILITYORFITNESSFORA
PARTICULARPURPOSEAREEXPRESSLY
DISCLAIMED.
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ContactWarrantyServicesat: ContactUs@Hanover‐Products.com
 www.Hanover‐Products.com
 877‐397‐5144
8/1/2018