Warranty
1-800-334-0455 20.3Warranty
HANSGROHE GENERAL TERMS AND CONDITIONS
Prices: All prices are subject to change without notice and are exclusive of any shipping,
delivery or handling charges that may apply.
Terms: 2% 10 days; net 30 days
Minimum Order: Our minimum invoice is $50 net. Any orders totaling less than $50 net will be billed at $50 net.
Freight: All orders are shipped by the method and carrier of Hansgrohe’s choosing. If special routing or
expedition is requested, we reserve the right to invoice any additional costs incurred.
Full freight is allowed on shipments of $2,500 net, invoice value, for ground shipments within the continental United
States. All other shipments of lesser value will be shipped F.O.B. Alpharetta, Georgia.
Oversized packages will be charged carrier’s published price plus handling.
All Hansgrohe showerpanels will ship via LTL carrier only.
Damage or Loss: Our responsibility ends at the time Hansgrohe delivers merchandise in original condition to the carrier. Delivery to
the carrier constitutes delivery to the customer. All claims for damaged or lost shipments should be made promptly
by the customer to the carrier.
Claims: All claims must be made within seven (7) days of receipt of merchandise.
Returns: See Page 20.2.
Drop Shipments: Residential drop shipments will incur a $15 handling fee per order
All Hansgrohe showerpanels will ship via LTL carrier only.
All allowances, rebates, incentives or other amounts we offer you from time to time (collectively “Programs”) are earned and payable only if your accounts
(including those of your subsidiaries and affiliates) are current with all Masco Corporation subsidiaries and affiliates. In addition, Programs are not earned or
payable if the ratings issued by any agency, such as S&P, Moody’s, or Fitch, relating to your company, parent, subsidiaries, or affiliates are lower than investment
grade quality. Any earned payment may be withheld or be used to satisfy any of the accounts or other obligations to a Masco subsidiary or affiliate.
THESE TERMS OF SALE ARE SUBJECT TO CHANGE. PRIOR TO PLACING AN ORDER WITH HANSGROHE,
PLEASE GO TO WWW.HANSGROHE-USA.COM, OR CONTACT A HANSGROHE REPRESENTATIVE
AT 800-334-0455 TO OBTAIN HANSGROHE’S THEN CURRENT TERMS OF SALE.
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