Installation Guide

Troubleshooting

Problem Possible Cause Solution

Insufficient water Supply pressure inadequate Check water pressure

Cartridge filters dirty Clean the filters

Showerhead or handshower filter dirty Clean the filter

Crossflow: hot water forced into

cold water supply or vice versa

when mixture is closed

Check valves dirty or worn Clean check valves, replace

if necessary

Output temperature does not

correspond with temperature

marked on handle

Handle not justified Justify the handle

Water heater set too low Increase the hot water

temperature

Safety stop button not operating Button and/or spring are dirty or worn Clean spring and button,

replace if necessary

Handle hard to turn Cartridge dirty or worn Replace cartridge

Shower or spout dripping Volume control cartridge dirty or worn Clean or replace volume

control cartridge

Temperature regulation not

possible

(new installation) Hot and cold supplies

are reversed

Turn the function block

180°

Thermostatic cartridge dirty or worn Replace the thermostatic

cartridge