User's Manual

9. Troubleshooting Guide
Wireless Terminal"
Check
if the power LED or battery LED of the terminal is on.
If off, check if the SMPS power plug is properly connected
to the terminal.
Check the RJ-11 jack of the terminal connected to the
telephone
Check if the battery on/off switch at the bottom of the
terminal is on.
The backup battery is discharged, Check the Battery
Switch or freshly charged one.
Check if the antenna is connected correctly, or move the
location of the terminal
Troubleshoot
the conventional
wired telephone
When you hear
no sound
after hook-off?
Troubleshoot
the Fixed Wireless
Terminal
When the battery
LED is off
When the RSSI
LED blinks or off
What To Do
Problems
In the event you are unable to place or receive telephone
calls, first be sure that the connection wire is properly
connected to the RJ-11 phone port on the terminal and to
the RJ-11 port of the telephone. If unsure whether or not
the telephone is operational, connect a telephone, which
is known to be operational to the terminal. If service is
available with the operational telephone, replace or repair
your telephone equipment. If service is still not available,
then follow instructions under "Troubleshoot the Fixed
Check for the appropriate power indication on the LED.
If no power, check the adapter (or External Power Supply)
connection between the electrical outlet and the terminal.
Check for the appropriate Received Signal Strength Indication
(RSSI), Power, and Message Indication through
the designated LED, respectively.