Product manual

Page 34 For technical questions, please call 1-800-444-3353. Item 61229
Troubleshooting
Problem Possible Causes Likely Solutions
Controls stop
working on DVR
Lost connection
with DVR.
Press REW button on front of DVR until beep sounds.
Monitor does not
display image
1. Loose or incorrect
connections.
2. Monitor needs
adjustment.
1. Check that all connections are secure
and in the correct location.
2. Adjust the image settings on the monitor.
Poor quality images
Setting(s) are incorrect. Adjust settings for Video Stream on page 23.
Error codes when
trying to install
DvrClient software
Incompatibility with
Operating System.
Check System Requirements on page Video Client (DvrClient)
on page 32 to make sure your Operating System is supported.
Password not
working
Incorrect password. Contact Customer service (1-800-444-3353)
for instructions on resetting password.