User's Manual

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The availability of individual Mercedes-
Benz Apps may vary depending on the
country.
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The terms of use are shown when
COMAND Online is used for the first time
and then once a year thereafter.
Only read
and accept the terms of use when the vehi-
cle is stationary.
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The driver cannot have Internet pages
shown on his side of the vehicle while it is
in motion. The front passenger can use this
function via SPLITVIEW (Y page 364).
Connection difficulties while the vehi-
cle is in motion
The following could be the cause of call dis-
connection:
R
insufficient GSM/UMTS network coverage
R
the vehicle has
moved into a GSM cell with
no free channels
R
the SIM card used is not compatible with
the network available
R
you are using a mobile phone with "Twin-
card" and the mobile phone with the sec-
ond SIM card is logged into the network at
the same time.
Function restrictions
You will not be able to use the mobile phone,
will
no
longer
be
able
to
use the mobile phone,
or you may have to wait before using it, in the
following situations:
R
if the mobile phone is switched off
R
if the "Bluetooth
®
" function is switched off
in COMAND Online
R
if the Bluetooth
®
function is switched off on
the mobile phone while you are using Blue-
tooth
®
interface telephony
R
if the mobile phone is not logged into a
mobile phone network
R
if neither the mobile phone network nor the
mobile phone allow simultaneous use of a
phone and an Internet connection
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It is possible that you may not be able to
receive calls when an Internet connection
is active. This depends on the
mobile phone
and the mobile phone network used.
Roaming
When you are driving your vehicle in a differ-
ent country and using the COMAND Online
Internet and online functions, you may incur
additional costs (roaming fees). When you
are
in a different country, your SIM card must be
enabled for data roaming. If your mobile
phone network provider does not have a data
roaming agreement with the roaming partner,
it may not be possible to establish an Internet
connection. Deactivate this function on your
mobile phone if you want to avoid data roam-
ing when you are in a different country.
Setting access data
Introduction
To use online and Internet functions, you
need Internet access data for the connected
mobile phone. You can obtain this from your
mobile phone network provider.
A selected/manually set mobile phone net-
work provider is only valid for the mobile
phone
connected
when
the
selection/setting
is made. The mobile phone network provider
is set automatically upon reconnection.
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When
you
are driving your vehicle in a dif-
ferent country and using the online and
Internet functions on COMAND Online, you
may incur additional costs (roaming fees).
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While initialising the mobile phone for the
Internet connection, access data which is
already on the mobile phone may be over-
written. You should therefore check the
settings on the mobile phone (see the
mobile phone operating instructions).
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Adjust the access data settings when the
vehicle is stationary. You may otherwise be
distracted from the traffic conditions,
464
Online and Internet
COMAND Online