User's Manual
Table Of Contents
- Contents
- Introduction
- In Brief
- Instrument Panel
- Initial Drive Information
- Stop/Start System
- Remote Keyless Entry (RKE) System
- Remote Vehicle Start
- Door Locks
- Liftgate
- Windows
- Seat Adjustment
- Memory Features
- Heated and Ventilated Seats
- Head Restraint Adjustment
- Seat Belts
- Passenger Sensing System
- Mirror Adjustment
- Steering Wheel Adjustment
- Interior Lighting
- Exterior Lighting
- Windshield Wiper/Washer
- Climate Controls
- Transmission
- Vehicle Features
- Infotainment System
- Steering Wheel Controls
- Cruise Control
- Driver Information Center (DIC)
- Forward Collision Alert (FCA) System
- Forward Automatic Braking (FAB)
- Lane Keep Assist (LKA)
- Lane Change Alert (LCA)
- Surround Vision
- Rear Vision Camera (RVC)
- Rear Cross Traffic Alert (RCTA) System
- Parking Assist
- Automatic Parking Assist (APA)
- Power Outlets
- Universal Remote System
- Sunroof
- Performance and Maintenance
- Keys, Doors, and Windows
- Seats and Restraints
- Head Restraints
- Front Seats
- Rear Seats
- Seat Belts
- Airbag System
- Where Are the Airbags?
- When Should an Airbag Inflate?
- What Makes an Airbag Inflate?
- How Does an Airbag Restrain?
- What Will You See after an Airbag Inflates?
- Passenger Sensing System
- Servicing the Airbag-Equipped Vehicle
- Adding Equipment to the Airbag-Equipped Vehicle
- Airbag System Check
- Replacing Airbag System Parts after a Crash
- Child Restraints
- Older Children
- Infants and Young Children
- Child Restraint Systems
- Where to Put the Restraint
- Lower Anchors and Tethers for Children (LATCH System)
- Replacing LATCH System Parts After a Crash
- Securing Child Restraints (With the Seat Belt in the Rear Seat)
- Securing Child Restraints (With the Seat Belt in the Front Seat)
- Storage
- Instruments and Controls
- Controls
- Warning Lights, Gauges, and Indicators
- Instrument Cluster
- Speedometer
- Odometer
- Trip Odometer
- Tachometer
- Fuel Gauge
- Engine Coolant Temperature Gauge
- Seat Belt Reminders
- Airbag Readiness Light
- Passenger Airbag Status Indicator
- Charging System Light
- Malfunction Indicator Lamp (Check Engine Light)
- Brake System Warning Light
- Electric Parking Brake Light
- Service Electric Parking Brake Light (Uplevel Only)
- Antilock Brake System (ABS) Warning Light
- Tow/Haul Mode Light
- Hill Descent Control Light
- Lane Keep Assist (LKA) Light
- Vehicle Ahead Indicator
- Traction Off Light
- StabiliTrak OFF Light
- Traction Control System (TCS)/StabiliTrak Light
- Wait-to-Start Light
- Tire Pressure Light
- Engine Oil Pressure Light
- Low Fuel Warning Light
- Diesel Exhaust Fluid (DEF) Warning Light
- Security Light
- High-Beam On Light
- Front Fog Lamp Light
- Lamps On Reminder
- Cruise Control Light
- Information Displays
- Vehicle Messages
- Vehicle Personalization
- Universal Remote System
- Lighting
- Infotainment System
- Climate Controls
- Driving and Operating
- Driving Information
- Starting and Operating
- Engine Exhaust
- Diesel Particulate Filter
- Diesel Exhaust Fluid
- Automatic Transmission
- Drive Systems
- Brakes
- Ride Control Systems
- Cruise Control
- Driver Assistance Systems
- Fuel
- Fuel (Gasoline)
- California Fuel Requirements (Gasoline)
- Fuels in Foreign Countries (Gasoline)
- Fuel Additives
- Fuel for Diesel Engines
- What Fuel to Use in the U.S. (Diesel)
- What Fuel to Use in Canada and Mexico (Diesel)
- Biodiesel
- Cold Weather Operation (Diesel)
- Water in Fuel (Diesel)
- Running Out of Fuel (Diesel)
- Fuel Filter Replacement (Diesel)
- Filling the Tank (Gasoline)
- Filling the Tank (Diesel)
- Filling a Portable Fuel Container
- Trailer Towing
- Conversions and Add-Ons
- Vehicle Care
- General Information
- Vehicle Checks
- Doing Your Own Service Work
- Hood
- Engine Compartment Overview
- Engine Oil
- Engine Oil Life System
- Automatic Transmission Fluid
- Engine Air Cleaner/Filter
- Cooling System
- Engine Overheating
- Washer Fluid
- Brakes
- Brake Fluid
- Battery - North America
- All-Wheel Drive
- Starter Switch Check
- Park Brake and P (Park) Mechanism Check
- Wiper Blade Replacement
- Gas Strut(s)
- Headlamp Aiming
- Bulb Replacement
- Electrical System
- Wheels and Tires
- Tires
- All-Season Tires
- Winter Tires
- Summer Tires
- Tire Sidewall Labeling
- Tire Designations
- Tire Terminology and Definitions
- Tire Pressure
- Tire Pressure Monitor System
- Tire Pressure Monitor Operation
- Tire Inspection
- Tire Rotation
- When It Is Time for New Tires
- Buying New Tires
- Different Size Tires and Wheels
- Uniform Tire Quality Grading
- Wheel Alignment and Tire Balance
- Wheel Replacement
- Tire Chains
- If a Tire Goes Flat
- Tire Sealant and Compressor Kit
- Storing the Tire Sealant and Compressor Kit
- Tire Changing
- Compact Spare Tire
- Jump Starting
- Towing the Vehicle
- Appearance Care
- Service and Maintenance
- Technical Data
- Customer Information
- Customer Information
- Customer Satisfaction Procedure
- Customer Assistance Offices
- Customer Assistance for Text Telephone (TTY) Users
- Online Owner Center
- GM Mobility Reimbursement Program
- Roadside Assistance Program
- Scheduling Service Appointments
- Courtesy Transportation Program
- Collision Damage Repair
- Service Publications Ordering Information
- Radio Frequency Statement
- Reporting Safety Defects
- Vehicle Data Recording and Privacy
- Customer Information
- OnStar
- Index
- Blank Page
- Blank Page
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-10664916) - 2018 - crc - 4/6/17
362 Customer Information
resolved by your dealership without
further help, in the U.S., call
1-800-462-8782. In Canada, call
General Motors of Canada
Customer Care Centre at
1-800-263-3777 (English),
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.
Vehicle Identification
Number (VIN). This is available
from the vehicle registration or
title, or the plate at the top left of
the instrument panel and visible
through the windshield.
.
Dealership name and location.
.
Vehicle delivery date and
present mileage.
When contacting GMC, remember
that your concern will likely be
resolved at a dealer's facility. That is
why we suggest following Step One
first.
STEP THREE — U.S. Owners :
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus,
Inc.
3033 Wilson Blvd.
Suite 600
Arlington, VA 22201
Telephone: 1-800-955-5100
http://www.bbb.org/council/
programs-services/
dispute-handling-and-resolution/
bbb-auto-line
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage, and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE — Canadian
Owners : In the event that you do
not feel your concerns have been
addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada