Manual

Troubleshooting Guide
YourAVR220 receiverhasbeendesignedto providemanyyearsof trouble-freeservice.In the eventthat you are experiencingdifficulties,pleasecheckthe
suggestionsbelowfor a possiblesolutionto your problem.Additionalinformation onthe AVR220, includingupdatedinformationand userhints,isavail-
ablefrom our Website at www.harmankardon.com.
SYMPTOM CAUSE SOLUTION
Unit doesnotfunction when Main
PowerSwitchis pushed
• NoAC Power
• Make certain AC power cord is plugged into
a live outlet
• Check to see whether outlet is switch-controlled
Display lights, but no sound
or picture
• Intermittent input connections
• Mute is on
• Volume control is down
• Make certain that all input and speaker connections
are secure
• Press Mute button
• Turn up volume control
Unit turnson, but front-panel
displaydoesnot light up
Nosoundfromany speaker;
light aroundpowerswitchis red
Nosoundfromsurroundor
centerspeakers
• Displaybrightnessisturned off
• Amplifieris in protectionmode
due to possibleshort
• Amplifieris in protectionmode
due to internal problems
• Incorrect surround mode
• Input is monaural
• Incorrect configuration
• Stereo or Mono program material
• Followthe instructionsin the DisplayBrightnesssection
on page31 so that the displayis setto VF]) FULL
• Checkspeakerwire connectionsfor shortsat receiverand
speakerends
• Contactyour local HarmanKardonservicecenter,whichyoucan
locateby visitingour Website at www.harmankardon.com
• Select a mode other than Stereo or Dolby 3 Stereo
• There is no surround information from mono sources
• Check speaker mode configuratioin
• The surround decoder may not create center- or rear-channel
information from nonencoded programs
Unit doesnot respondto • Weakbatteriesin remote • Changeremote batteries
remotecommands • Wrongdeviceselected • PresstheAVRselector
• Remotesensorisobscured • Makecertainfront-panelsensoris visibleto remote
or connectremotesensor
Intermittentbuzzingin tuner • Localinterference • Moveunit or antennaaway fromcomputers,fluorescent
lights,motorsor otherelectricalappliances
Lettersflash in the channelindicator • Digitalaudiofeed paused • Resumeplayfor DVD
displayanddigital audio stops • Checkthat Digital Inputis selected
Processor Reset first put the unit in Standbyby pressingthe After a reset,the unit wil bereturnedto the
n the rarecasewhere the unit'soperationor
the displaysseemabnormalthe causemay
involvethe erraticoperationof the system's
memoryor microprocessor
System Power Control ButtonP'_I.Next, factorypresets,andall settingsfor these items
simultaneouslypressand holdthe Tone Mode must be reentered.
[] and the FM Mode Selector [] buttons
for three seconds If the systemis still operatingincorrectly,there
mayhavebeenan electronicdischargeor
Theunit will turn onautomaticallyand display severeAC line interferencethat hascorrupted
the I_E SE T messagein the Main the memoryor microprocessor.
Information Display []. Notethat onceyou
haveclearedthe memoryin this manner,it is If thesestepsdo not solvethe problem,consult
an authorizedHarmanKardonservicecenter.
Youcanlocatethe servicecenternearest
to youby visitingourWeb site at
www.harmankardon.com.
Tocorrectthis problem,first unplugthe unit
fromthe ACwall outlet and wait at least three
minutes.After the pause,"econnecttheAC
powercordand checkthe unit's operation.If necessaryto reestablishall systemconfiguration
the systemstill malfunctions,a system"reset" settingsandtuner presets.
mayclearthe problem.
NOTE:Resettingthe processorwill eraseany
TocleartheAVR220'sentiresystemmemory conficurationsettingsyou navemadefor
includingtuner presets,output levelsettings, speakers,output levels,surroundmodes,digital
delaytimesand speakerconfigurationdata, input assignmentsaswell as thetuner presets.
49 TROUBLESHOOTINGGUIDE