Operation Manual

23
Harman Kardon
devices by creating an activity that
uses buttons for both “devices.” For
example, you can set up a TV device
and a VCR device, with buttons for
your TV in one and your VCR in the
other. You can then create a single
Watch TV activity using buttons
from the TV device and VCR device.
To add an activity, see “Creating
New Activities,” page 17.
Your Take Control fails to learn the IR
code from your device remote control
Cause The IR code for the device
remote control is incompatible with
the TC1000.
Solution Be sure that you follow the
instructions in this manual or the
Online User’s Guide to learn an IR
code. It is important that you align
the TC1000 properly with the device
remote control. If you have followed
all suggestions and instructions pre-
cisely and still experience a problem,
please contact us (see “Technical
Support,” page 29).
Operation
A button doesn’t work correctly or the
way I want it to work.
Cause The TC1000 IR transmitter is
covered or blocked from a direct
“line-of-sight” path to the device.
Solution Ensure that the TC1000 has
a clear, unobstructed path to the
device.
Cause The IR code assigned to the
button is incorrect.
Solutions
l
You need to relearn the IR code
using the device’s remote control.
See “Adding, Editing, and Removing
Devices,” page 9, and “Adding or
Deleting a Device,” page 18.
l
Verify that the remote control being
learned is set to the correct mode,
such as TV when learning a TV
button, by pressing a button and
observing a correct response on the
device.
Cause The touchscreen is calibrated
incorrectly.
Solution Calibrate the touchscreen.
See “Calibrating the Touchscreen,”
page 11.
Cause The system controller is set to
an activity screen that does not
apply to the desired device, prevent-
ing an appropriate IR signal to be
sent to the device.
For example, if you want to change
stations on your radio and have the
activity screen for Watch TV select-
ed, the system controller cannot
send an IR signal to your radio.
Solution Select an applicable activity
screen.
For example, when you watch TV, an
activity screen such as Watch TV
needs to appear to enable the sys-
tem controller to send IR codes to
the TV or appropriate device.
My electronic device does not work
with my system controller.
Cause The system controller is too
far away from the device.
Solution Move to within 23.0 ft
(7.0 m) of the device. Ensure that
you have a “line-of-sight” path
between the system controller and
the electronic device.
Cause The touchscreen is not cali-
brated properly.
Solution Calibrate the touchscreen.
See “Calibrating the Touchscreen,”
page 11.
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