Operation Manual

Displaying On-Screen Help on Your TC 30

selected Activity may not function properly from time to time when the Devices in the system are not all powered on. Some of the reasons

the TC 30 remote can become “out of sync” with your system are:

• The TC 30 was not pointed at the devices in your system when the Activity was selected.

• An object is blocking the line of sight between your TC 30 and your system.

• The TC 30 is too far away from a Device for the IR signal to be received.

• A Device was selected for direct control, and then you reselected an Activity.

• A Device may have been accidentally turned off.

Pressing the

Help Button 5 will start a process to resynchronize all the devices in your system. Before pressing the Help Button 5,

first make certain that you are pointing the TC 30 at the devices in your system and that there is no obstruction between the remote and

the devices. Then:

• Press the Help Button 5.

• Answer the questions that appear on the LCD Screen 7 by pressing the appropriate Screen Button 6 for Yes or No.

■ If you answer No to any question, the TC 30 will resend the necessary command and ask the same question again.

• The process will continue for all devices in the Activity, and when it is complete, the TC 30 should be synchorized with your devices again.

Types of On-Screen Help Available

You may customize the Help Button 5 on your TC 30 to provide one of the following types of Help dialogues:

•

Smart Help: This setting asks questions to solve problems only with the devices that are part of the specific Activity in use.

•

Full Help: This setting asks questions about all the devices in your system. Select Full Help if some devices are not being controlled

the way you want them to and the on-screen Help messages are not asking questions about these devices.

To select the type of help you want, click on Remote Preferences at the TC 30 home page and then click on Settings.

The Remote Assistant

The Remote

Assistant is a special part of the Help system which provides additional messages to solve any system problems that might

occur after you add a new device to your remote or change a device’s settings. In most cases, the Remote Assistant will synchronize the

devices in your system so that the Devices and Activities operate properly.

The default setting is to have the Remote Assistant on, but you may change the setting by clicking on Remote Preferences at the TC 30 Web

site and then clicking on Settings.

ou may also turn the Remote

Assistant off directly from the TC 30 by pressing the

Screen Button 6 next to System Options and then

pressing the Screen Button 6 next to TURN REMOTE ASSISTANT OFF.