User Manual Part 4

5-6
RF-7800B
SCHEDULED MAINTENANCE
R
The PDP context is active, but data will not flow over the
connection.
On the 'PDP-Contexts' Web interface page, confirm
that the Local IP address of the active context
matches the IP address of the device attempting to
send data.
Only packets sourced from the Local IP Address
will be allowed to pass over the PDP context
created.
If the addresses do not match, you must deactivate
the context and create a new one with the correct
Local IP Address. Note that when using DHCP
from the computer, the computer IP address may
change.
The PDP context is active, but data will not flow over the
connection.
 Does your Local Area Network (LAN) route packets
between the Local IP Address and the BGAN terminal?
Confirm you network configuration is correctly
routing packets between the Local IP Address of
the active context to the BGAN terminal.
I can't hear pointing tones on my RF-7800B-DU when the
switch is in the audio position
Check the 'Bypass Antenna Pointing' setting on the
Web interface Setup page.
The 'Auto Power On' setting might be disabled on
your terminal. Use the switch to power off the
terminal and power it back on. Check the 'Auto
Power On' feature setting via the Web interface.
When the 'Auto Power On' feature is enabled, the
terminal will automatically power on when power
is applied to the unit and the power switch is not in
the OFF position. This feature allows for automatic
reboot of the terminal following an unexpected
power failure.
What frequency is my BGAN terminal transmitting on? Check the Web interface 'Antenna' page.
It varies slightly by location. Register and create a
PDP context with the terminal. Then check the
'Antenna' page on the terminal's Web interface for
your spot beam frequency. This is the frequency
that user data is transmitted on.
Table 5-4. Non-BIT Troubleshooting (Continued)
Observation Action