User's Manual

TROUBLESHOOTING AND TECHNICAL ASSISTANCE
62
TROUBLESHOOTING TABLE
SYMPTOM POSSIBLE PROBLEMS SOLUTIONS
Radio will not turn on.
Battery is dead.
Charge or replace the battery. See page 10
for instructions.
Battery is not properly attached to the
radio.
Remove and then re-attach the battery to the
radio. See page 11 for instructions.
Battery is defective/bad.
Replace the battery with a fully-
charged
battery.
When receiving, voice
audio is weak, erratic,
or not present at all.
Volume is set too low.
Increase the volume with the On/Off Volume
Control knob. See page 18.
Antenna is not properly connected to
the radio.
Turn the radio off, re-
connect the antenna
cable to the radio, and turn the radio back on.
Antenna is damaged or not present.
Have your radio dealer repair/replace the
antenna.
Speaker may be blocked or damaged.
Clean surface of the speaker. If the problem
cannot be solved, contact your dealer or
an
authorized service
center for inspection and
repair.
On an analog
channel, you cannot
communicate with
others.
The frequency or signaling may not be
the same as the other radios.
Verify selected channel is correct and/or
consult with your radio dealer to verify the
programming of the channel’s frequency and
signaling.
Out-of-range (too far away) from other
radios, or from the channel’s respective
repeater/base station.
Change your location. Moving a few
yards/meters in one direction can sometimes
greatly improve communications range.