Install Instructions

20
Model TLC
All-Fuel Chimney - 5" to 8" Installation Instructions
Hart & Cooley, Inc.
Limited Lifetime Warranty
Model TLC Chimney & Venting Products
Hart & Cooley, Inc. (“Hart & Cooley,” “we,” “us,” “our”, “its”) warrants its products to be free from defects in material and workmanship for as
long as the original consumer owns the system. For products installed after January 1, 2000, for a period of ten (10) years from the original
installation, we will provide replacement product with a similar or like quality of available product, free of charge, excluding any installation
costs. From the eleventh (11
th
) through fifteenth (15
th
) years, we will provide replacement product to the original consumer at a cost of 75% off
the published list price in effect on the date the claim is received, excluding any installation costs. At expiration of the fifteen- (15) year term,
we will provide replacement product to the original consumer at a cost of 50% off the published list price in effect on the date the claim is
received, excluding any installation costs.
Limitations
• Products must be installed for their intended purpose and in accordance with current Hart & Cooley, Inc. instructions.
• Products must be connected to an appliance listed with an accredited testing laboratory.
Warranty Coverage
This warranty covers any substantial defects in material and workmanship in normal use that are found to exist in any of the insulated
chimney sections or component parts of your chimney, with the exception stated below.
THIS WARRANTY DOES NOT COVER:
WARNING
Failure to install Hart & Cooley products according to the
manufacturer’s instructions will void all applicable warranties
and may result in fire, carbon monoxide poisoning or death.
See our installation instructions for complete installation procedures.
1. Any nonstainless base tee unit mounted or connected to an
Insulated Chimney system.
2. Costs (labor or otherwise) associated with either
removing a previously installed product, installing a
replacement product, transportation or return of a
product, or transportation of replacement product. Due
to the wide variance in installation practices and other
conditions beyond our control, we do not guarantee or
in any way warrant the installation of Chimney and
Venting products.
3. Damage to the finish of products caused by the use of
improper solvents/chemicals or improper cleaning methods.
4. Damage resulting from failure to reasonably clean, care for,
or maintain products in accordance with our installation
instructions/recommendations.
5. Damage to products, appliance or structure on or resulting
from improper installation or repair, misuse or abuse,
including but not limited to excessive or improper operating
conditions, or alteration or adjustment other than in
conformity with our installation instructions and
specifications, whether performed by a contractor, service
company, technician, or you.
6. Any products that have been moved from their original
installation site.
7. Damage caused by burning driftwood, garbage, or any other
prohibitive material that has been burned in the appliance
served by the chimney.
8. Damage that results from accidents, such as fire, flood, high
winds, acts of God, or any other contingency beyond our
control.
Claim Procedure
If you believe that a product is defective, notify us in writing at the following location:
Hart & Cooley, Inc.
ATTN: Warranty Claims Department
5030 Corporate Exchange Blvd. SE
Grand Rapids, MI 49512
616.656.8200 phone
616.656.6399 fax
Notification should include a description of the product, model and serial number (if applicable) and a description of the product defect. Upon
receipt of a written claim under this limited warranty and evidence of the date of purchase or installation, at our option and sole discretion, we
will provide replacement product with similar or like quality of available Hart & Cooley product, excluding any installation costs. Hart & Cooley,
Inc. reserves the right to inspect or investigate any warranty claims prior to determining whether to provide replacement product. If, as deter-
mined by Hart & Cooley, Inc., repair or replacement of the product is not commercially practical or cannot be completed in a timely manner,
we may refund the purchase price paid for the product, prorated to the terms of this warranty, upon verification by providing a copy of your
invoice or receipt of bill of sale.