Warranty Guide

ManualsBrandsHartco ManualsFlooringSomerset Strip 2.25-in W Prefinished Oak Hardwood Flooring (Natural)

Bruce

Hardwood Floors Warranty Guide

Lowe’s Products

All Products

Limited Lifetime Structural Integrity Warranty

We warrant that the covered products, in their original manufactured condition, will be free from defects in

grading, lamination and assembly for as long as you (the original purchaser) own the floor.

Pre-Installation Defects Warranty

We warrant that the covered products are manufactured in accordance with accepted industry standards,

which permit grading deficiencies not to exceed 5% over the entire floor. You or your installer should

carefully inspect the products before installation for any milling, dimension or visual defects. The installer

must use reasonable selectivity and hold out or cut off pieces with deficiencies. Since wood is a natural

product, there will be natural variations in color, tone and grain that are not covered by our warranties.

The pre-installation warranty expires upon installation.

Radiant-Heated Subfloors

Floors installed over radiant heated subfloors, but not indicated as suitable for radiant heat, will void all

warranty coverage.

Residential

Finish

Warranty -

in years (1)

Commercial

Finish

Warranty -

in years (2)

Wood

Wear

Layer

Warranty -

in years (3)

3 Times

Sanding

Warranty

(4)

1 Time

Sanding

Warranty

(4)

Adhesive

Bond

Warranty

(5)

Subfloor

Moisture

Protection

Warranty

(6)

Suitable

for

Radiant-

Heated

Subfloors

LIMITED LIFETIME

Engineered

America's Best Choice

High-Impact Hardwood

Locking

America's Best Choice

Locking Hardwood

Locking Smooth Face

Solid

America's Best Choice

American Treasures

Beltsville Kennedale Prestige

Plank

Beltsville Kennedale Strip

Somerset Strip

Sterling Prestige Plank

Sterling Strip

Valley View Plank

Westchester Strip

Summary of content (6 pages)

PAGE 1
Bruce® Hardwood Floors Warranty Guide Lowe’s Products All Products Limited Lifetime Structural Integrity Warranty We warrant that the covered products, in their original manufactured condition, will be free from defects in grading, lamination and assembly for as long as you (the original purchaser) own the floor.
PAGE 2
Residential Finish Warranty in years (1) Commercial Finish Warranty in years (2) Wood Wayer Layer Warranty in years (3) 35 3 25 3 Times Sanding Warranty (4) 1 Time Sanding Warranty (4) Adhesive Bond Warranty (5) Subfloor Moisture Protection Warranty (6) Suitable for RadiantHeated Subfloors X X X X X X X X X X X X X X X 35-YEAR Engineered High Performance 25-YEAR Engineered American Turlington American Exotics 25 Anacostia Originals 25 Bladensburg Baltic Plank 25 Chadwick 25
PAGE 3
Residential Finish Warranty in years (1) Commercial Finish Warranty in years (2) Wood Wayer Layer Warranty in years (3) 3 Times Sanding Warranty (4) 1 Time Sanding Warranty (4) Adhesive Bond Warranty (5) Subfloor Moisture Protection Warranty (6) Suitable for RadiantHeated Subfloors 15-YEAR Engineered Beaumont Plank 15 X X X X Springdale Plank 15 X X X X Summerside Strip 15 X X X X Solid Frisco Oak 15 X Laurel Strip 15 X 10-YEAR Urethane Parquet 10 5-YEAR Solid Addison 5 X
PAGE 4
(6A) Residential Warranty We warrant that, when the Armstrong S-135 VapArrest Moisture Remediation System is used in conjunction with our recommended urethane adhesives for Bruce®, Hartco® by Armstrong and Robbins® brand engineered hardwood flooring, the terms of the applicable subfloor moisture warranty for such flooring will apply without the requirement of pre-installation moisture test, provided that the subfloor is visually dry before installation and all other installation instructions are followed.
PAGE 5
• • First two years of warranty period - labor reimbursed at 100% of reasonable and customary charges. Three to five years of warranty period - labor reimbursed at 50% of reasonable and customary charges. These warranties do not include the removal or replacement of cabinets, fixtures, retail markups, installation or labor provided by others or supplemental costs, including but not limited to, relocation during the repair process such as hotel, meals, or moving and storage of furniture.
PAGE 6
• • • • • • or excessive humidity. Products designated as “thrift,” “antique,” “tavern,” “bargain,” “cabin grade,” “seconds,” “economy grade,” “rustic,” “close-out,” “off-goods” or “non-standard.” Such products are sold “AS IS.” Floors that are installed in other than owner-occupied or tenant-occupied residences. Commercial installations of residential products. Construction or installation-related damage.